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Recently, a Beijing Hyundai car spontaneously ignited near the Mudan Bridge in Luoyang. The fire was so serious that the owner finally called the fire brigade to put out the fire. The owner of the car still has lingering fears about this matter.

Ms. Li said that the car that ignited spontaneously was bought at the Hyundai 4S store in Beijing on May 17. It cost more than 150000 yuan in total. Nothing happened after the car was in hand. She felt that the quality of the car was not bad, driving a total of more than 2000 kilometers. It was not until the accident that I gave up the idea.

According to Ms. Li, on the afternoon of October 13, she drove the car to the 4S store as the first protection, and after maintenance, she drove the car away, but what she did not expect was that the car spontaneously ignited less than 10 minutes after leaving the 4S store, and the fire was so serious that it took a long time for fire officers and soldiers to put out the fire, and after the fire was extinguished, Ms. Li's car was abandoned, leaving only an iron frame.

The new car, which cost 150000 yuan, spontaneously ignited in less than half a year. Now there is only a black iron frame left in front of Ms. Li. Ms. Li's family is furious and hopes that the 4S store can give an explanation.

The person in charge of the 4S store said that he had got in touch with the manufacturer and waited for the manufacturer to send someone to solve it.

Ms. Li believes that the car was bought in the 4S store, not picked up by the manufacturer, and has been said to wait for the manufacturer to deal with it, which is obviously shirking the responsibility. Now she doubts whether there is any quality problem with the car or something wrong with the first insurance.

Ms. Li's family is also very angry. I still borrowed the money to buy the car, but now the money has not been returned to the car. If something happened to the people on the car at that time, how should the 4S store be responsible?

The person in charge of the 4S store said that car owners just feel that the time to buy a car is relatively short, and the mileage is also relatively small, and the problem of spontaneous combustion is temporarily unacceptable. Now that the problem has arisen, the 4S store will certainly give the car owner a reasonable solution, but it takes a process and time.

The person in charge of the 4S store further said that there was no problem with Ms. Li when she was doing maintenance, and there was no problem with the whole operation by looking at the surveillance video. Ms. Li drove the car out of the 4S store before the spontaneous combustion occurred. At present, it is difficult to judge whether the behavior of the car owner led to the fire or the cause of the 4S store. For the 4S store does not have the qualifications to test the vehicle, the next step 4S store will find a third-party testing agency to test Ms. Li's car, if the 4S store is caused by spontaneous combustion, the 4S store will be responsible to the end. On the other hand, if Ms. Li's personal factors caused the fire, the corresponding consequences should be borne by Ms. Li herself.

It took less than half a year for the new car to be bought back. After the first insurance, spontaneous combustion occurred in 10 minutes after the car left the 4S store, and the fire was particularly serious. If any accident occurred at that time, the consequences would be unimaginable.

It is difficult to judge whether the car spontaneous combustion is caused by the 4S store or Ms. Li. The specific reason still needs to wait for the 4S store to find a testing agency for testing, and we will continue to pay attention to it.

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