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2024-11-23 Update From: AutoBeta autobeta NAV: AutoBeta > New Vehicle >
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It has been heard that Tesla cars in the United States are of poor workmanship and have many quality problems, which have been encountered by Mr. Han, a citizen of Xuzhou, Jiangsu Province. Mr. Han's newly bought Tesla Model X car, the door can not be opened, the electricity cannot be recharged, the whole car body is defective, and the windows can even "sing." Some netizens said that they bought the authentic Tesla.
According to media reports, in August this year, Mr. Han bought a long-lasting version of the Model X 100D at Tesla experience Store in Nanjing Deji Square, at a total cost of nearly 900000 yuan. It was not until the evening of September 27th that Mr. Han got the new car delivered by Tesla Company. Not happy for a few days, Tesla's new car problems one after another, Mr. Han almost collapsed.
Just bought a new car, Mr. Han found that the whole car body defects, "including the hood, the door, the back of the car, there are a lot of air holes, there are a lot of dirty things inside." They said it was a problem of workmanship, which was rather rough. "
Tesla's new car has been in use for half a month, and problems affecting its use continue to emerge.
On the night of the delivery on September 27, Mr. Han found that the windows of the main driver and co-driver would make a noise when opening and closing, which was extremely harsh. To this end, Mr. Han also recorded a video of the abnormal rise and fall of car windows.
Two days later, Mr. Han found that the central control screen of the car had been showing an obstacle at the right back door, so that the right back door could not be fully opened and people could only get on the car from the left back door.
On October 7th, Mr. Han's wife drove the car from Xuzhou to Nanjing Tesla Service Center and used Tesla super charging piles on the road. No matter what, he was unable to recharge the car. According to Mr. Han, several of the charging posts cannot be recharged, other car owners can charge, and the central control screen also displays a "unable to recharge" fault.
Tesla just bought a series of quality problems, can not be used normally, Mr. Han questioned that this is a refurbished car, and communicated with Tesla on this matter, hoping to change cars.
At present, the Tesla car is still parked at Nanjing Tesla Service Center, and Tesla promised to continue offline communication.
Tesla's quality control, workmanship and quality problems have almost become a big black spot of the brand. If you see the strange phenomenon of Tesla driving on the road with emergency flashers on and opening the eagle wing door, or the car owner driving with an umbrella, don't be surprised, because this is the experience of some Tesla owners.
In addition, in April this year, Shenma chauffeured car, a Chinese new energy chauffeured car company, issued a rights action statement after purchasing 278 Tesla, demanding an apology from Tesla and compensation of 6.5 million yuan because of Tesla's frequent quality problems and poor after-sales service.
In August, Tesla, Germany's largest customer, NextMove, a car rental company, found that Model 3 had many quality problems, including paint problems, circuit failures, scratches on the dashboard, fog in car lights, after-sales service problems, and so on, so he decided to terminate his cooperation with Tesla and cancel the previously signed purchase contract.
It is not enough for Tesla to attract consumers with cool technology configuration, and quality stability is the key to the accumulation of users' word-of-mouth. We will also continue to pay attention to the complaints made by the car owner Mr. Han on the Internet.
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