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With more and more market choices, used cars are gradually accepted by more and more consumers. Compared with today's new car market, the used car market hit a new monthly high in September, with trading volume reaching 1.3118 million, up 7.47 per cent from a year earlier and 9.44 per cent month-on-month.

While sales of used cars have increased, the sources of problematic cars have also been frequently exposed. Even if it is claimed that the used car direct sales network, consumers can rest assured, do not worry, a special person to accompany the transaction, a special person to handle the transfer of ownership of the used car platform is no exception.

In September this year, Mr. Zhong from Zhanjiang, Guangdong Province, bought a used Mercedes-Benz from Youxin used car. As a result, the car found that the rear light on the left side of the car was not on, the fan was not running, the water pump was leaking, and the thermostat was malfunctioning. It said that four days after picking up the car, the car inspection found a lot of problems, including inconsistent with the report released by APP, questioning the platform to deceive consumers.

In this regard, Mr. Zhong said that he only hopes that the platform can repair the vehicle, and use the original factory accessories, and do not occupy Mr. Zhong's extended quota. But the reply of the platform is that you can only use auxiliary factory accessories.

In response to Mr. Zhong's situation, Youxin used car platform customer service said that their platform will truthfully inform consumers of the car inspection, and will not hide it from the car owners. At present, Youxin used car platform said that the specific situation has been reported to the headquarters, the two sides are still negotiating.

The situation like Mr. Zhong is not alone. In October this year, the same problem appeared in the Youxin used car platform. Ms. Ren in Guiyang took a fancy to a second-hand BMW on the Youxin used car platform. as soon as she got the car, she found that the car was involved in the water, which may be a bubble car. The hood found a lot of sand on the left, interspersed with toilet paper. Take apart the back seat and find that there is a lot of plaster underneath, and the sponge in the cushion under the door is also wet, and the label affixed to the sponge also shows signs of soaking. Finally, it was only when it was reported to the headquarters through the platform that it was refunded.

Not only Youxin second-hand cars, Guazi has also been frequently exposed, but also by CCTV reported a number of cases of sales of problematic cars, 259 tests are non-existent, the bubble car was rated as "normal condition", a number of consumers suffered losses. In response, Guazi officials responded by implementing five rectification measures, including ensuring a 24-hour response and striving to 100% resolve the reasonable demands of users within 3 days.

It is true that there are many concessions for used cars compared with new cars, and the state is also vigorously promoting the implementation of the used car market, and the distribution policy has lifted the restrictions on the relocation of used cars, but at the same time, there are many unknown "hidden rules" in the second-hand car market. Before that, experts exposed that "if you want to get rich, if you want to make money, you have to resell accident cars." "with such an inside story, how can consumers rest assured to buy?

And once there are problems, it is difficult for consumers to protect their rights, but it will take a lot of time to go to litigation, which is difficult for ordinary consumers to bear. It is hoped that government departments can strengthen the supervision of the industry, so that consumers can buy more at ease.

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