In addition to Weibo, there is also WeChat
Please pay attention
WeChat public account
AutoBeta
2024-11-05 Update From: AutoBeta autobeta NAV: AutoBeta > News >
Share
AutoBeta(AutoBeta.net)11/09 Report--
According to relevant media reports, Mr. Ye from Xiamen previously bought a Honda car, but less than five months after he bought the new car, he had already repaired and replaced 18 spare parts. In response, Mr. Ye has now lost sense of security for the car. I hope the 4S store can return the car.
In June this year, Mr. Ye bought a Honda Accord at the Guangzhou Automobile Honda 4S store in Xiamen, which landed nearly 200000 yuan. As soon as the car was picked up, it was repaired many times.
According to the maintenance list issued by Mr. Ye, the shift lever, left and right shock absorbers and body panels of the vehicle have all been repaired.
According to Mr. Ye, recently it was found that there was a problem with the right front wheel of the vehicle, and it was suspected that the grease was missing. This is the fourth time that the vehicle has been repaired. Prior to this, the vehicle has replaced 10 main parts and 8 auxiliary parts, all of which need to be replaced because the parts are broken.
At present, I have lost confidence in the vehicle, because I am either repairing the car or on the road, or waiting for accessories, the vehicle is basically unusable. At the same time, every time the problems appeared before were related to the safety of life, so that I had a lot of fear.
In this regard, Mr. Ye suspected that he had bought a "problem car" and hoped that the 4S store could return the car, so he found the after-sales service of the Guangzhou Automobile Honda 4S store, but was rejected by the after-sales staff, saying that it must be solved according to the "three guarantees" method.
After-sales staff said that because the vehicle has carried out a number of safety monitoring before leaving the factory, so the current situation of the vehicle can only be solved through maintenance. However, Mr. Ye could not understand why there were so many problems with the vehicles after they had carried out so many safety monitoring before leaving the factory.
In the end, GAC Honda said after sale that Mr. Ye's problem could only be fed back to the manufacturer for further negotiation. At the same time, Mr. Ye also reflected the situation to the Fujian Consumer Association, hoping to further solve the problem.
In the view of many Japanese fans, Japanese brands such as Honda and Toyota have a reputation for saving fuel and worry, and there are fewer problems such as engines and variable boxes than German brands. But Honda has experienced "brake doors", "oil doors" and the recent "stall door", which has repeatedly pushed Honda's quality problems into the tuyere of public opinion and conducted a large-scale recall, so do Japanese cars really take it easy?
Welcome to subscribe to the WeChat public account "Automotive Industry Focus" to get the first-hand insider information on the automotive industry and talk about things in the automotive circle. Welcome to break the news! WeChat ID autoWechat
Views: 0
*The comments in the above article only represent the author's personal views and do not represent the views and positions of this website. If you have more insights, please feel free to contribute and share.
© 2024 AutoBeta.Net Tiger Media Company. All rights reserved.