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Recently, a "spontaneous combustion" incident occurred in Henan Province. A Mercedes-Benz car emitted a lot of white smoke from the engine compartment during driving. After the owner turned on the engine, he found that the exhaust pipe was on fire. According to the Mercedes-Benz 4S store appraisal report, the oil leakage caused by the oil cover was not tightened caused by the fire.

According to Mr. Zhang, the self-igniting vehicle is a Mercedes-Benz ML400 SUV purchased by himself at a cost of 900,000 yuan in 2016. Two years ago, it was overhauled in 4S shop due to water ingress. Since the spontaneous combustion of the vehicle occurred, it has been towed back to 4S shop.

Mr. Zhang said that when he found that the smoke of the vehicle was getting bigger and bigger, he got the small fire extinguisher equipped on the vehicle for emergency rescue, but it was not enough. Fortunately, the fire was brought under control by an accessory staff member who brought a fire extinguisher to put it out in time.

Now the car has been placed in the 4S shop, never opened again, but he spent a lot of money to buy, but also hope to get a satisfactory result. From the hood of the vehicle, there are obvious "burn" marks, open the hood, front and body joint parts, a large amount of powder appears.

The 4S shop gave an identification report that the fire point was located on the hot surface of the exhaust manifold on the right side of the engine compartment, and the cause of the fire was that the leaked oil was ignited by contact with the hot exhaust manifold surface. The cause of the oil leakage is that the oil filler cap is not screwed into the locking position.

As for why the vehicle is not tightened, Mr. Zhang is also very puzzled, because the only passive vehicle may be 4S shop, and his previous repair to Zhongxin Zhibao Automobile Service Co., Ltd. Yufeng Road Branch. Both sides denied the allegations.

4S stores said they had no way to verify who was screwing the cap on at what time. What we can see is that the lid is really in the wrong place. According to the report issued by Mercedes-Benz factory, at present, 4S shop has no way to compensate for maintenance and other expenses. According to the information provided, Mr. Zhang has recently been carrying out maintenance in another shop.

However, Mr. Liu, deputy store manager of Zhongxin Zhibao, said that Mr. Zhang's vehicle had indeed been repaired in the shop, but the conclusion given from Mercedes-Benz was that the oil cover was not tightened, but they did not move the oil cover during the repair and inspection process."Our maintenance project is to replace the lower body of the rear bar and the bright plate of the rear bar, and does not involve engine maintenance or oil addition and other project operations."

The reporter wanted to find out the reason through surveillance video, but the store said it had been a long time and could not be viewed.

At present, Mr. Zhang said that he would trace the cause of the accident to the end, at the same time, he did not fully trust the report given by Mercedes-Benz, and would look for a third-party agency to re-identify it.

Said due to negligence caused by the hood is not screwed well, at the same time in Henan Zhongxin treasure also appeared similar situation, a Mercedes-Benz S400 owner because of the need to maintain the vehicle sent to the store, the next day the vehicle driving on the way to see the right front of the hood of the car, emitting large smoke, he immediately stopped to check and sent to Zhongxin treasure.

After investigation, the store also quickly admitted that it was indeed the negligence of the staff that caused the accident, and then issued a statement of the situation, but there was no follow-up, and it was resolved through negotiation between both parties.

Although there is no inevitable connection between the two incidents, it can be seen that there are real problems with vehicles caused by negligence. In this regard, we hope that all walks of life should be careful and cautious in repair and maintenance, and do not affect public praise because of small mistakes. At the same time, we will continue to pay attention to Mr. Zhang's incident.

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