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Mr. Ouyang of Zhumadian recently wanted to buy a BMW 530. Just when a 4S store called him that there happened to be a BMW 530 in the store, Mr. Ouyang then came to the Zhengzhou Zhongdebao 4S store. After arriving at the 4S store, there was no problem. He went directly to the financial room with the salesman and paid 80,000 yuan. As soon as he walked out of the financial room, he suddenly said that there was no car.

Mr. Ouyang said that he had been living in Zhengzhou for three days to buy the car. As soon as he paid the money, he said that there was no cash car. Mr. Ouyang felt that this was a routine, but he didn't want to worry about it. As long as the 4S store returned the money, who knew the 4S store sales consultant said it would take two days to refund the money.

The sales consultant of the 4S store offered to solve the matter in private, but Mr. Ouyang immediately refused, saying that the matter must be put on the table.

The sales consultant said that the car was ordered by someone else, and Mr. Ouyang retorted, "since it was someone else's order, why did you call me to pick up the car? when I bought the car, it was said that that person sold it to me when it was overdue. Otherwise, you can pick up the car directly after you pay the money that day. I have been in the 4S store for three days, but the matter has not been solved. It takes time to refund the money, but why not say it takes time before the sale. "

The sales director also said to this matter that it may be that the information in the store is not shared, which leads to problems in the process. As for the refund, because sales and finance are different departments, there will be delays in the refund process. This problem will be resolved later.

About an hour later, Mr. Ouyang received the 80,000 yuan he had handed in.

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