AutoBeta(AutoBeta.net)11/17 Report--

Novice test drivers on the road will inevitably be nervous, but there is also a sales staff to accompany the whole process, only in accordance with the normal operation of driving, generally there will be no problem. However, when Miss Sun of Hangzhou tried to drive a Changan Mazda Anksera sedan back to the 4S store, she hit the car and glass in front of the store and had to pay a loss of 17000 yuan. however, Miss Sun felt that she should not bear all the responsibility.

At the end of October, Miss Sun went to Hangzhou Xiaoshan Yufei Changan Mazda 4S store to see the car. She took a fancy to an Onksera sedan. She tried to drive the following car that day, but there was a problem when she drove it back to the store. Miss Sun said, "after driving back, I ran into a safe car, and then I panicked. I hit the steering wheel and hit the glass next to me, breaking the glass."

Surveillance video from the 4S store shows the white Onksera test car driving in with a rickety route before crashing into the safe car and then into the glass of the 4S store. Fortunately, no one was injured at the scene.

Miss Sun, the driver who tried to drive at that time, sat next to a staff member of the 4S store, who said, "I don't think it's reasonable for the 4S store to communicate and let me bear all the losses." It was only later learned that test driving is not allowed to open the entrance area. "

In response to this matter, Chen, manager of the Yufei Changan Mazda 4S store, said that according to the requirements of the company, the staff should drive back into the field area when the test drive is returned. Because the entrance of the store is a non-motorized lane, the vehicle is required to stop after the aisle gate and be driven in by the staff. It's also a precaution. Manager Chen also said that this was the first time that Miss Sun's situation had happened. afterwards, he had stressed to all the staff that it was necessary to explain to the customers how to operate each stage before the test drive.

Manager Chen also provided a video recording of the vehicle, and the staff had reminded Miss Sun to stop the car after the aisle gate. The traffic recorder recorded a conversation like, "OK, this is all right, I'll drive", "Ah", "OK, brake, brake", "Oh, my God."

In response to the situation at that time, Miss Sun said, "there are security risks on this side of the 4S store. I was a novice and panicked, and then I raised my feet because the automatic car would still drive forward, so I ran into it."

Manager Chen said that in view of Miss Sun's situation, Miss Sun was not responsible for the damage to the test drive car and the insurance car, and the remaining losses were about 17000 yuan, including glass, a set of sofas in the store, and so on.

Miss Sun thinks such a high fee is unbearable. Manager Chen said he would apply to the leader again and the two sides would communicate on Monday.

Welcome to subscribe to the WeChat public account "Automotive Industry Focus" to get the first-hand insider information on the automotive industry and talk about things in the automotive circle. Welcome to break the news! WeChat ID autoWechat