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Mercedes-Benz is a century-old car company, to be honest, for such a long time of development of the enterprise, its product quality should have a good guarantee, but in recent years, this car company does not seem to give consumers a lot of trust.

Problems about Mercedes-Benz models began to break out in large quantities on the Internet: "Mercedes-Benz E-class broken axle", "Mercedes-Benz E-class tire burst", "Mercedes-Benz C-class engine noise", "Mercedes-Benz GLA cylinder burst", "Mercedes-Benz GLC brake noise" and so on, covering almost all the models on sale in Beijing.

A more accurate term for the broken shaft should be the fracture of the shock absorber. When the vehicle is running normally, the front shock absorber of the vehicle breaks and causes the car to lie down. In fact, at the beginning of this year, the Mercedes-Benz E-Class broken axle incident was constantly exposed. A number of car owners posted relevant posts on the Internet to protect their rights, and the relevant media also reported on the broken Mercedes-Benz axle. But Mercedes-Benz concluded that "the reason for the broken shaft is caused by improper operation of the car owner."

With more and more complaints, in May this year, Mercedes-Benz recalled 571496 vehicles with problems, including 299780 Mercedes-Benz E-Class and 271716 Mercedes-Benz C-Class, by replacing the improved front shock absorber or strengthening components free of charge to eliminate the hidden danger of shock absorber fracture.

Mercedes-Benz China and Beijing Mercedes-Benz filed a record with the State Market Supervision Administration on November 29, 2019, recalling, changing and expanding the recall of some imported and domestic E-class two-wheel drive cars, totaling 391605. The reason for the recall is that when the front shock absorber of the vehicle is impacted by a large external force, it may cause the damage of the shock absorber and the deformation and bending of the shock absorber fork head, and even cause the bushing of the lower control arm of the vehicle to protrude, which may lead to the fracture of the shock absorber fork head in extreme cases. There is a safety risk. This is the second recall announcement for C-Class and E-Class after Mercedes-Benz issued a recall announcement for C-Class and E-Class in May.

Notably, in the November recall, Mercedes-Benz expanded the recall to include 91825 E-Class cars produced between October 29, 2018 and October 27, 2019. It is also promised to install other strengthening firmware (front axle shock absorber support ring and half shell, harness bracket, replacement shock absorber cover, spring control arm C-type anti-tilt protector) for all models involved, in addition to the free replacement of the front shock absorber. To enhance the strength of the body suspension.

In fact, as early as 2016, Mercedes-Benz owners reported that their E-class shock absorbers broke when they were driving normally. Some car owners reported that when they were on the highway on the second day of the Lunar New year, they found the car shaking when it was more than 100 yards. I didn't care so much at that time. When I came back on the fifth day of the Lunar New year, the speed was about 50 yards. The road was just repaired and there were not many potholes. But when I went through a small pit, the car lay down directly. Later, it was found that the front shock absorber was broken.

Mercedes-Benz E-Class and C-Class quality problems have occurred frequently in recent years, but thanks to the development of Mercedes-Benz brand, sales of Mercedes-Benz E-Class and C-Class have increased even in the downward environment of the car market.

Mercedes-Benz E-Class and C-Class sales in October were 13409 and 13400, respectively, up 14.6 per cent and 27.7 per cent from January to October, up 8.2 per cent and 6.3 per cent from January to October, according to the Federation of passengers.

After a major change of Mercedes-Benz car products, it has been recognized by consumers, and its sales have repeatedly exceeded that of Audi and BMW, especially Mercedes-Benz E-Class, with annual sales of more than 100000 vehicles. Many people choose the Mercedes-Benz brand because they also value its German quality. now there are signs that Mercedes-Benz does have many defects in terms of quality. in the face of these problems, Mercedes-Benz chooses to avoid or even shift the responsibility to car owners. this is not responsible for consumers, but also for the brand.

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