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The new car I just bought was hit before it was delivered, and the 4S store said it was not responsible at all.

2024-09-08 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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On November 14, Mr. he spent 200000 yuan to buy a Volkswagen Exploration Mountain at the 4S store of Hengxin Road Automobile in Nanchang. All the procedures for buying insurance and signing the contract went smoothly, but the car was not mentioned in the 4S store and was hit that afternoon. The place of the hit is the bumper and the rear position of the wheel.

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According to Mr. he, it was very inexplicable when I received the phone call. The money I paid in the morning was hit in the afternoon.

Subsequently, the reporter followed Mr. he to the 4S store, the staff of the 4S store said that they could help Mr. he fix the car, but Mr. he was not happy.

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The person in charge of the 4S store said that if the car was hit by the 4S store, the 4S store would certainly bear the corresponding responsibility. The car was not hit by the 4S store, it was hit by a third-party vehicle, and the 4S store did not have any illegal operation, so there was no responsibility, but it would help Mr. he to deal with the matter.

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The lawyer said that the risk of the subject matter before the agreed delivery time shall be borne by the seller, and the risk after the completion of the delivery shall be borne by the buyer. Judging from the course of the incident, the legal risk of the car should be borne by the 4S store.

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Coincidentally, the same thing happened to Mr. Tan in Henan. A few days ago, he spent more than NT $100,000 on a golf car at the Volkswagen 4S store. As soon as he signed the contract with the 4S store, the salesperson told him that the car had been hit, the new car had been hit into a big crater, and the chassis was damaged.

Mr. Tan was wronged when the new car turned into an accident before it arrived. As for the collision of Mr. Tan's new car, the 4S store believes that the contract has been signed, the car is already Mr. Tan's, and he should be responsible for the accident.

Mr. Tan is very angry about the attitude of the 4S store in dealing with things. Mr. Tan said that although the contract has been signed, the delivery of the car has not been completed, the car key has not been obtained, and the car is still owned by the 4S store.

The person in charge said that he would negotiate with Mr. Tan to resolve the matter, but Mr. Tan immediately opposed it, saying that he had only paid the money, and that he should not think about kicking the ball to others. What the 4S store should do is to negotiate and solve the problem with the perpetrator, not with himself. He just wants a new car, not a car that has been repaired.

Before the completion of the delivery of the car, the car that the owner put in the 4S store was hit, but the 4S store asked Mr. Tan to bear his own responsibility, which is obviously unreasonable. However, the 4S store also believes that if the full responsibility is borne by the 4S store, the 4S store also feels very wronged.

Mr. Tan also consulted a lawyer on such matters, and the lawyer said: although the 4S store signed a car sales contract with the car buyer, it is said that the safekeeping risk associated with the vehicle ownership is still borne by the 4S store because the ownership of the vehicle has not been transferred to the buyer. The 4S store still has an obligation to provide a brand new car of the same kind.

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The accident happened before the new car was handed over to the owner. From this point of view, the main responsibility lies with the 4S store, because the 4S store did not fulfill its obligation to take care of the car, and the risk before handing over the car is still borne by the 4S store. However, it is unreasonable to attribute the responsibility to the 4S store or the car owner. I hope that the 4S store can negotiate with the car owner to share the responsibility.

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