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Proclaim that "315 comprehensive in-depth tests, and after professional training, experienced inspectors strictly implement the inspection items and procedures" to ensure that "no major accidents, no blisters, no fire" Youxin second-hand car has gone wrong again.

Mr. Kong (not his real name) wants to buy an Audi car, but he can only buy a used car because it is expensive.

On October 31, Mr. Kong saw an Audi Q5 in Youxin used car. On the same day, Mr. Kong signed a car purchase contract with Youxin used car platform. The price of the car was 252000 yuan, plus bank loans. In the end, it cost nearly 280000 to buy the car.

On November 24, Youxin second-hand car informed Mr. Kong that the Audi car had arrived, because the platform claimed that the car was in real condition, and Mr. Kong had no doubt, and there was no test drive when he picked up the car. To his surprise, Mr. Kong picked up the car that afternoon and drove to the gas station to refuel. As soon as the car was fueled, the car lay down directly. The dashboard showed that the gearbox was malfunctioning and could not start normally. At this time, Mr. Kong had just finished lifting the car for an hour.

Then the rescue team towed the car to the 4S store for testing. After testing, the 4S store found that the car had many fault codes. The 4S store found that both the gearbox and the engine had been dismantled, and then put a little gearbox oil. It was found that the gearbox oil was not the original oil, and the repairman at the 4S store said the car may have been flooded.

The maintenance staff at the 4S store said that the mileage of the car was only more than 30,000 kilometers, and it was not time to change the gearbox oil, but because the gearbox oil was no longer the original oil, and the gearbox and engine showed signs of being moved, the 4S store could no longer provide warranty.

Mr. Kong suspected that he had bought a problem car. Mr. Kong said that when he bought the car, Youxin second-hand car promised that the car was "no flooding, no fire, no overhaul, no accident", and it was a gold medal certified vehicle. In the same class, the car is in the best condition but can not drive after only a few kilometers. It can be seen that the problem of this car is not simple. Is it possible that Youxin's so-called promises of second-hand cars are all deceptive?

After discovering these problems, Mr. Kong contacted the local staff of Youxin, who said that the cost problem needs to be docked by the head office, and the head office will contact the car owner at that time. If there is any problem with the car, it will be solved as soon as possible.

Mr. Kong also contacted "Youxin used car nationwide purchase" customer service many times to find a solution, but every time the customer service said that the problem would be transferred to the after-sales department of the headquarters: "every time you call, you can see the feedback, and the test found that the car is a flooded car." but can not see the actual situation of the car, then the problem will be fed back to the backstage processing department, by them to verify and deal with the problem.

In the end, the other party said that the car could be returned according to the platform for "no reason for three days", but did not admit that there had been any problems with the fuel, that is to say, the related expenses incurred by Mr. Kong for the maintenance of the car, refueling, towing and 4S store testing were borne by Mr. Kong.

Mr. Kong believes that the car claimed by Youxin used car platform is false and fraudulent, and the money he spent on this car body is also caused by the fraud of the 4S store, and the attached fee platform should bear the corresponding responsibility for this.

On November 29, the reporter came to the Shenyang delivery center of "Youxin National purchase of used cars". A staff member said that he knew something about the matter and said that he had indeed agreed to return the car, but with regard to the actual costs and claims incurred, the platform could not make a commitment.

As there is a dispute between the two sides over the cost, Mr. Kong said that Youxin used cars must give an explanation. As of press time, the matter has not been resolved, and we will continue to pay attention to it!

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