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2024-11-17 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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AutoBeta(AutoBeta.net)12/01 Report--
November has passed, which brands have received consumer complaints in the past month? Today, from the Automobile quality Network to the ranking of car complaints in November, let's take a look at the specific performance of each brand.
From the published top 10 rankings, joint venture models accounted for 90%, independent models accounted for 10%, of which Japanese models accounted for 4 seats, French and German accounted for 2 seats, independent and Korean accounted for 1 series.
There is no doubt that Peugeot 408 dominates the list again, with 175 complaints in November, down 20% from 218 last month. The main problems are engine oil burning and tyre cracking.
The number of complaints against Citroen C4L, which is also a legal system, reached 81 in November, which was basically the same as that of the previous month. The main complaints were steering system jitter and failure, engine oil burning and so on. There are many problems with French models, which is also one of the main reasons for the low sales.
German FAW-Volkswagen Tanyue can be said to be a major "bright spot" in November complaints. Tanyue is one of the best-selling SUV models of FAW-Volkswagen and one of the best-selling SUV models on the market. With its performance and family pedigree, it sold 23990 vehicles in October, enough to show its advantage in the same class.
Due to its advantages in quality and performance, it is difficult to see it in the top 50 complaint list in the past few months, and the number of complaints can be said to be very small, but in November, the number of complaints suddenly increased, reaching 136. The main problems of complaints are abnormal transmission noise and sudden setbacks, poor lights and wiper failure.
The Chinese people's evaluation of Volkswagen Exploration is still good, but the sharp increase in the number of complaints in November also shows that the problems of this model are beginning to appear, and the sales situation in November may be reversed.
The number of complaints lodged by Japanese Feido in November was 71, which was significantly lower than that of the previous month. In recent months, the number of complaints about Honda's flying has suddenly risen sharply, with abnormal engine noise and failure to start, gearbox setbacks and oil leaks as the main problems it received. At the Guangzhou Auto Show in November, the 2020 Honda Feido officially went on sale, but it is worth noting that the new car still does not support the sixth-class engine.
In addition, Nissan Teana, Xuanyi and Qijun complained 71, 69 and 68 complaints respectively. Teana's complaints mainly focused on body accessories and steering system, while Xuanyi and Qijun focused on gearboxes and engines.
Japanese models surpassed German models, mainly due to increased complaints about flying, Teana, Xuanyi and Qijun models, and the reliability of Japanese cars was also questioned. However, the sudden surge in the number of complaints from German Volkswagen is not a good momentum for Volkswagen, even if the product power and technology are excellent, problems may lead to the loss of the market for best-selling products.
According to the November complaint list, joint venture models still occupy the majority of seats, and the status of joint venture brands has also been challenged in the current era of the rapid rise of independent brands.
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