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Buying a luxury car can be said to be the dream of many people. Mr. Chen in Shenzhen has realized this dream, but for Mr. Chen, it is the beginning of a nightmare. The range Rover, which was bought by millions of dollars, has been "hospitalized" many times a year. What on earth is going on?

In May last year, Mr. Chen bought a range Rover P400E at Longgang Land Rover Shenlong 4S Store, a hybrid model with a price of about 1 million. Who knows on the day of picking up the car, the range Rover stalled before it left the 4S store door.

The staff of the 4S store said it was just a glitch. Mr. Chen also felt that it was impossible for a car as expensive as Land Rover to break down all of a sudden, and finally chose to believe in the 4S store.

Who would have thought that in the following year or so, the car had frequent problems, and every other month the car ran out of electricity, and the range Rover was often "hospitalized" in the 4S store, but it never cured the disease.

Mr. Chen said that the car had been repaired at least 12 or 13 times since it was picked up, but it was found that there were only eight maintenance records, and there was no record of breaking down even before it left the store for the first time.

The new car has been repaired more than a dozen times in more than a year, and Mr. Chen can't stand it when it breaks down again and again. In view of this situation, Mr. Chen also negotiated with the 4S store many times to ask the 4S store to return the car, but no consensus has been reached.

Until recently, the 4S store said it could agree to Mr. Chen's request to return the car, but based on the depreciation price, the depreciation price was about 300000 yuan. But Mr. Chen said he couldn't accept that he spent so much money on a car that the 4S store broke down before driving. The 4S store always claimed that it could be repaired, but it was unexpectedly this kind of result.

In addition, according to inquiries, officials filed a recall with the State Administration of Market Supervision and Administration in October last year, indicating that there were quality problems with the car.

The reporter followed Mr. Chen to the Land Rover 4S store to learn about the situation, and a manager who handled it at that time said that the car had been in use for more than a year after all, and there was naturally a depreciation price. At the time of the recall, the car was also recalled and repaired, and the compensation given by the manufacturer was eventually given to them.

Finally, the manager said that he would report Mr. Chen's situation to the headquarters and give a reply 15 days later.

According to the inquiry on the official website of the State Municipal Administration, the reason for the recall of the range Rover P400E last year was that the coolant separator of the vehicle battery charger control module could not play a sealing role, and the coolant might seep into the module, resulting in damage to the electronic components of the module. In this case, if the vehicle continues to drive, the external lighting and instrument display will not be used normally. In extreme cases, the 12V battery may gradually run out of power because it can not continue to charge, and the vehicle will lose power and there is a safety risk.

In other words, the range Rover P400E battery will often experience insulation failure, resulting in the battery can not continue to supply power, in extreme cases will deplete the 12V battery.

From the feedback point of view, netizens' evaluation of the Land Rover P400E and even the Land Rover brand is not very good, and Land Rover, as one of the luxury brands, has gradually lost its price in the hearts of consumers. With regard to this matter, some netizens commented, "doesn't this prove that you can buy a genuine Land Rover?"

In fact, there is a certain basis for the 4S store to propose that the car owner should bear the corresponding depreciation expenses. after all, the car has been driving for more than a year, but as a luxury car with millions of dollars, the new car broke down before it left the 4S store. After that, many repairs have been carried out for more than a year, but can not completely solve the "root cause". Should the wear and tear caused by repeated repairs be borne by consumers?

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