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2024-11-22 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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As a best-selling SUV model under the Great Wall, Harvard H6 has occupied the first place in the domestic SUV model list for a long time. However, a Mr. Liu in Hangzhou reported that there was a problem with his Harvard H6 during the warranty period, and the 4S store was not repaired until the expiration of the warranty period. The problem still exists, and now he has to pay the maintenance cost himself after the warranty maintenance.
It is understood that Mr. Liu bought a Harvard H6 at the Baifuda franchise store in Hangzhou three years ago, and the vehicle has often lost power intermittently since the end of last year. Mr. Liu said that one day when he was driving normally at the speed of 60km/h, the vehicle suddenly lost power and the accelerator pedal did not respond. Whenever the vehicle loses its response, it will be maintained at a speed of 30-40km/h.
According to a photo provided by Mr. Liu, the "slow descent fault" was displayed on the central control dashboard of the vehicle, and the gearbox fault light was also lit. At that time, Mr. Liu also sent the vehicle to the 4S store for testing and replaced an accessory. The vehicle fault display was eliminated.
But in October this year, the same fault warning appeared on the vehicle again, and the situation was exactly the same as before, and the two fault tips lit up at the same time and lost power. As Mr. Liu's car has expired its warranty period in January this year, the 4S store applied for free vehicle maintenance to Mr. Liu, but the cost of replacing nearly 10,000 yuan of spare parts has to be borne by Mr. Liu himself.
But Mr. Liu does not agree, he thinks that the vehicle has been repaired from the warranty period to the warranty period, the situation has been repeated, so he feels that the store has not completely solved the problem of the vehicle.
As for the problem with the vehicle, the person in charge of the store said that the symptoms encountered by the vehicle three times were very similar, but it was actually caused by three kinds of faults. The first problem was the slow descent of the steep slope, and the second was the computer version in the gearbox. As for the latest problem, it was a sensor failure in the car, and the store said that every time the problem occurred, they solved it completely. The loss of power three times is not the same problem over and over again.
However, for a car model to have the same fault for different reasons in more than a year, which makes Mr. Liu even more unacceptable. In response, the store said that they can solve the problem completely and give an one-year gearbox warranty. Mr. Liu only needs to pay about 2000 yuan for 8000 yuan of maintenance, but Mr. Liu still can't accept it.
With regard to the disappearance of the power of Mr. Liu's same Harvard H6, many of the same cases have been found on the Internet, and some car owners have said that they have seen this situation on the highway, not even for once.
As the best-selling SUV model in China, the Harvard H6 sells tens of thousands of units every month, and it is understandable that there will be individual cases of vehicles, but if the problem is not an isolated case, manufacturers should pay attention to it. After all, the reputation of the "magic car" should not be damaged, and at the same time, the grim situation will also threaten the safety of consumers. Car companies should treat this with caution.
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