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According to relevant media reports, Hefei Mr. Huang bought a new Zhongtai car this year, the new car has been driving for more than half a month are very good, an accident will send the vehicle to repair found, the new car actually has a number of maintenance conditions, after identification has reached the accident car situation, but found 4S shop was told: can return the car, but the cost needs to be borne by both parties.

It is understood that the new car is Mr. Huang in September this year in Anhui Zhongtai Puzhen 4S shop bought a T300 model, a total of about 80,000 yuan, did not expect a small scratch but found a series of big problems.

Mr. Huang introduced, His new car bought back to drive about half a month, An accident will vehicle front bar hit stone pillar, Cause the vehicle some scratch, Because the situation is not serious, Mr. Huang found a maintenance point for vehicle maintenance, But unexpectedly maintenance process was found by the maintenance master vehicle front bar has been replaced, The whole water tank has been removed traces, And the collision beam also has damage deformation situation.

He was told by the mechanic that Mr. Huang sent the vehicle to the 4S shop, but he looked for the 4S shop more than ten times, but the store did not give Mr. Huang a specific reply. Therefore, Mr. Huang had to find a vehicle inspection agency to do identification, after testing concluded that: the vehicle is not an accident car, soaking water car, burning car, but there are 7 relevant maintenance records including engine cover lock removal marks, bumper paint marks, water tank frame cover plate replacement, etc., has constituted an accident car.

With the test report, Mr. Huang found 4S shop again, but the store did not respond, after many negotiations, the store finally gave a solution, is willing to repair free of charge, and replace the original accessories, at the same time cash compensation plus 4S shop lifetime maintenance, obviously such a solution let Mr. Huang can not accept, he is to buy a new car, but became an accident car, only hope to return the car treatment.

Then the reporter accompanied Mr. Huang to Zhongtai 4S shop, one of the sales director said, Mr. Huang vehicle in the first accident but did not go to 4S shop maintenance, but self-repair outside, then only to 4S shop said parts replaced, so said the store did not know, things are also under investigation.

The main reason is that the vehicle accident occurred for the first time, and the owner did not go to the shop for maintenance at the first time, which belongs to the controversial place between both parties. In addition, the general manager of the store also replied, saying that they could not recognize the test report issued by the owner, because it was not issued by the formal testing organization, the same as that of the sales director, because the owner carried out maintenance privately, so many situations could not be understood.

At present, the store also offers several solutions, one is that they can agree to return the car, but the cost of damage needs to be shared. The other is that the store gives a certain compensation plan and gives away some maintenance items. If there is still a dispute, the owner can sue.

Some lawyers said that if it is proved that the vehicle sold by 4S shop to consumers is an accident car, then 4S shop has been suspected of fraud and can claim to refund one to compensate three to merchants. According to the current situation, the lawyer suggested that Mr. Huang could continue to negotiate with the store, or complain to the relevant departments or sue to the court.

A new car bought into an accident car, which is unacceptable to any consumer, but for the store such a reply, obviously has full preparation, in the dispute part of the proof has certain difficulty, for consumers, the road to rights protection is also difficult.

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