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According to relevant media reports, Mr. Li from Zhejiang had enough to buy a Buick earlier, but the steering wheel locked up soon after the new car was driven, so he went to the 4S store to upgrade and solved the problem. Unexpectedly, after the vehicle was repaired and drove for a period of time, the lock occurred again, but this time the vehicle was crashed and the people in the car were also injured.

According to Mr. Li, he bought a Buick Weilang in Shentong Buick 4S store in Huzhou six months ago, totaling more than 120000. When I was driving normally in August this year, I suddenly felt that the steering wheel could not turn. Because of the uphill section, Mr. Li dared not step on the brakes, so he could still turn the steering wheel a little bit. With this operation, Mr. Li slowly parked the car on the side of the road.

Then contacted the 4S store, the other side said that he was asked to come to the 4S store for testing. Mr. Li said that the car is not completely hugged, a little harder can still twist the steering wheel a little bit. Therefore, I spent two hours to drive the vehicle to the 4S store, after the store testing, I learned that the vehicle was just to upgrade the software, and then the problem was solved.

But more than ten days later, Mr. Li said that the same situation in his vehicle happened again, but this time there was a serious traffic accident. According to Mr. Li, because of a sudden situation at that time, he subconsciously hit the pier in the right direction of the vehicle at a speed of about 60km/h per hour. Nowadays, the vehicle has been seriously crashed, and the airbags have all popped up, so there is nothing wrong with him, but the friend of the co-pilot has caused a fracture of the pelvis, and the injury is serious. He has also borne 200000 of the operating expenses, and now he can no longer afford it.

Mr. Li believes that the accident is caused by the quality of the vehicle, so he hopes the 4S store can bear it. As the incident was only told by Mr. Li unilaterally and the specific situation could not be understood, the reporter hoped that Mr. Li's injured friend could come forward to verify the process of the accident, but it was refused.

It has been four months since the accident occurred, because the traffic police went through a summary procedure at that time and awarded Mr. Li full responsibility, but now Mr. Li feels that it is caused by a vehicle problem and hopes to reapply for identification, but the traffic police told that it would be impossible to determine the cause of the accident even if it was redetermined.

It is understood that vehicles also have driving computers similar to aircraft with "black clips", which can record the driving status of the vehicle before the incident. If the vehicle is locked in the steering wheel at that time, the computer may have a record.

Originally, Mr. Li also thought about this method of verification, but the situation requires the cooperation of the shop. once it is confirmed that there has been a problem with the vehicle, it means that the store admits that there is a quality problem with the vehicle, so the 4S store rejected Mr. Li.

In order to understand the situation, the reporter came to the 4S store. As to whether Mr. Li had previously locked the steering wheel for maintenance, the service director in the store explained that Mr. Li's vehicle had not undergone steering wheel maintenance before, and that the previous test only found that the vehicle system had not been updated, but the steering wheel did not find a problem.

In addition, the service director also said that the vehicle is not really locked in the case of lock, but only electronic power failure, in this case the mechanical direction of the vehicle can still work normally.

For this matter, the reporter found people in the industry to understand, the person also showed that after the failure of automotive electronic resistance, the steering wheel can still play a steering role, but the steering wheel is very heavy, easy to let consumers think it is a hug.

For the situation where Buick is locked to death, there are also several cases on a complaint platform, not only the Weilang model, but also other models, with nearly 100 cumulative problems. Some car owners responded that they had suddenly locked up on the highway after buying a new car a year, and there was a hint of maintenance-assisted steering at the same time.

At present, Mr. Li believes that the accident is caused by the previous problem of locking the steering wheel, and the store should bear the corresponding responsibility. in this regard, Mr. Li said that the next step is to go through the normal identification process to identify the specific cause of the accident.

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