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The 440000 purchase of Mercedes-Benz wheels was actually the opposite, and the car owner took the 4S store to court for a refund of one to three.

2024-11-22 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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AutoBeta(AutoBeta.net)12/19 Report--

In 2012, Ms. Yu spent 444000 yuan on a Mercedes-Benz car. The car was found to have problems of high fuel consumption and occasional noise, which made Ms. Yu feel very uncomfortable, but based on her trust in the Mercedes-Benz brand, there is no doubt about the quality of the car. Until the third maintenance in 2015, the staff of the 4S store told Ms. Yu that the left front wheel of the Mercedes-Benz was installed upside down and that the hub specifications of the two front wheels were not the same. After this problem was exposed, Ms. Yu thought that the Mercedes-Benz 4S store had fraudulent sales, so she took the Mercedes-Benz 4S store to court.

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On December 17, the case was heard in Huaxiang Court of Fengtai Court in Beijing.

In court, Ms. Yu said that when selling the car, the Mercedes-Benz 4S store concealed the fact that the car had tyres and hub changes. and the Mercedes-Benz car user manual clearly stated that "the use of tires, wheels and accessories not approved by Mercedes-Benz or the improper use of them will reduce driving safety and lead to safety accidents." in view of the above, Ms. Yu asked the Mercedes-Benz 4S store to return one for three. The total is 1.81 million yuan.

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Ms. Yu said that after the problem was found, the two sides communicated many times, but the Mercedes-Benz sales company only agreed to change the tire plus a 20,000 yuan voucher for the 4S store, which could not accept the plan of the sales company.

Mercedes-Benz 4S store refutes Ms. Yu's view that all tests are qualified when the vehicle is delivered, and the current evidence does not prove that there is a problem with the vehicle at the time of delivery.

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The 4S store said that Ms. Yu had been using the car normally since she bought the car in 2012. Although she advocated that there were problems before the car was sold, no problems were found in the previous two maintenance, so there was no evidence. In addition, Ms. Yu's car was found to have a problem during the third maintenance, and the 4S store immediately told Ms. Yu that if there was a concealment before the vehicle was sold, why should the owner be informed? It's illogical.

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As for Ms. Yu's request for a refund of one for three, the Mercedes-Benz 4S store said it was extremely unreasonable, saying that the car had traveled more than 30,000 kilometers by 2016, and there were no losses or accidents before 2018. Ms. Yu's request for a return of one to three is obviously unreasonable.

Ms. Yu believes that the first two maintenance did not find a problem with the vehicle, but it does not mean that there is no problem with the vehicle. From the license photos taken before the license plate of the vehicle, we can see that the left front wheel and the right front wheel are inconsistent, and the pattern is reversed, but the model position of the hub is more hidden and needs to be carefully examined to see it.

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At present, Ms. Yu's Mercedes-Benz has been parked in the garage for two years without use, during which time who should be responsible for the losses caused.

Ms. Yu said that the initial inspection of the vehicle was qualified, but later failed because of the different sizes of the front wheels. The left front wheel of the Mercedes-Benz is often worn and leaked because of size problems, making it impossible to hit the road at all.

Mercedes-Benz 4S store retorted that from the photos, it was impossible to tell with the naked eye, and at that time, including the car inspection agency did not say that there was something wrong with the vehicle, and the handover was signed for, without any problem. The problem with the vehicle does not rule out the possibility that the plaintiff may make changes to the vehicle, and the plaintiff also rejected the relevant compensation proposed by the 4S store, resulting in the car being shelved for a long time, obviously the plaintiff deliberately expanded the loss.

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The two sides gave evidence on this issue many times, but because of the complexity of the case, the judge finally adjourned the court and the case was under further trial.

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