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Recently, Mr. Wei of Liuzhou encountered a problem. The new energy car he bought was actually a transferred "second-hand car". What made him even more surprised was that the car had broken down now, but there was only one after-sales service store left in Guangxi. This service store is 400 kilometers away in Dongxing City. How to repair and how to repair it has become Mr. Wei's biggest problem.

In April this year, Mr. Wei bought a Zhongtai E200 new energy vehicle at a price of 68000 yuan. However, when going through the relevant procedures, Mr. Wei found that the new energy vehicle he bought was actually a "second-hand car".

According to Mr. Wei, at that time, the sales staff of the sales store claimed that it was a new car. Mr. Wei saw that the car was not licensed in the process of purchase, so he chose to believe the words of the salesperson, but the car was a "second-hand car." the salesperson concealed the previous transfer of ownership in the process of sales.

In Mr. Wei's view, it is not so important whether this car is a new car or not. now the biggest problem facing this car is that the car has broken down, but the sales company that previously bought the car has closed its doors. This car has only one after-sales service store in Dongxing City in Guangxi, with a distance of more than 400 kilometers.

Judging from the current state of the car, due to a malfunction, the Zhongtai new energy vehicle can be powered on, but it cannot start or change gears.

Mr. Wei said that after the car broke down, he contacted the head of the sales company, but the person in charge said that now that the company has closed down, the car's after-sales problems have nothing to do with them.

At present, there is only an after-sales service center in Dongxing City in Guangxi, and this service center is 400 kilometers away from Liuzhou. Towing the car over should be able to solve the current problem of the car, but how to calculate the cost incurred in this process. Mr. Wei said that the car has only been bought for seven months and is still in the three-package period. now there is only one after-sales service center in Guangxi, and how to repair it has become his biggest problem. During the three-guarantee period, the cost and duration of maintenance and other related questions have not yet been clearly answered.

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