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"protecting the rights of new car oil spill" has become a hot word in today's automobile sales industry, as female car owners cry about the oil leakage of Mercedes-Benz's new car, causing public opinion and causing local and car owners to follow suit. However, Mr. Chen never expected that the Volkswagen Touareg imported car he had just bought also found an oil leak, and as the matter could not be resolved, he blocked the door and angrily demanded an explanation.

Mr. Chen's imported Volkswagen Touareg car, which was bought at a cost of more than 600,000 yuan in August last year, discovered the oil leak during its first maintenance in October. For this reason, it negotiated a solution with Yunnan New Shuangli Volkswagen imported car 4S store, but the oil leakage situation is still not resolved. Recently, Mr. Chen blocked the door of the 4S store by car, and posters for safeguarding rights were posted on the vehicle.

"the new Volkswagen Touareg first guaranteed the discovery of the oil leak, the manufacturer refused to pay, and the 4S store looked for all kinds of excuses to be perfunctory," Mr. Chen's rights poster explains what happened.

Mr. Chen said that the car was raised on August 29, 2019, and the oil leak was found when it came up for its first maintenance in October, but the dealer said it was no big problem. Mr. Chen also said, "the first time I dealt with it was that the bolt was not fastened, and if the bolt was fastened with sealant, there would be no oil leakage, so I was told to drive away, regardless of anything." then I went on, and one day I bent down to take a look and found that there was an oil leak again. "

The first maintenance found that the oil leak, 4S store repair after continuing to leak, let him feel very bad taste. So Mr. Chen made a request to return the car, but it was rejected by the 4S store. Mr. Chen said, "after many negotiations, they told me that they could only fix it. I said that the first insurance would lead to an oil spill. if you and I repair it, they have no sincerity at all, just like playing football, which one can buy a car for 600 or 700,000 yuan."

Due to many fruitless negotiations with dealers, Mr. Chen recently blocked the door of the 4S store.

In response to this matter, the staff of the new Shuangli Volkswagen imported car 4S store said that at present, Mr. Chen's vehicle still needs a comprehensive inspection to determine whether the return conditions have been met, but Mr. Chen refused to inspect it.

Mr. Chen is worried that the new car he bought for NT $600,000 to NT $700,000 is still unable to find out the problem after it has been taken apart. He also said that if the two sides do not reach a consensus, he will resolve the matter through legal means.

There is an oil leak in the new car, which is a very disturbing thing for the car owner. if the oil leakage problem is not solved, it will easily lead to sudden vehicle failure and even the possibility of spontaneous combustion. I hope that the two sides can communicate and solve the problem as soon as possible.

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