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Online Toyota sales skills: increased oil and emulsification are normal phenomena.

2024-11-18 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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Since March this year, Toyota's new SUV model, the new RAV4 Rongfang model, has been concerned by more and more car owners after the case of oil emulsification was exposed. With the rising public opinion, a large number of owners of Guangzhou Auto Toyota, FAW Toyota and Lexus all have incidents of oil increase and oil emulsification.

Due to the rapid development of the incident, the sales of Toyota models have encountered some problems. To this end, some netizens exposed a suspected Toyota car sales skills, and this happens to be about the current Toyota model oil increase and oil cap emulsification problems.

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Toyota said the increase in oil and oil emulsification did not involve quality problems, according to the exposed data. And to carry on the detailed explanation to the customer, let the customer get the concrete understanding and understanding.

Because the height of the oil level exceeds the F scale of the oil caliper and the emulsification on the inside of the oil cover is a normal phenomenon in the working process of the engine. According to the internal R & D stage evaluation and survey results, these problems are normal phenomena, not quality problems.

According to previous media reports, Toyota officials gave several explanations for the cause of the rise in oil. The main explanation is that it is too much, the measurement is not accurate, and there may be very few reasons why gasoline enters the cylinder, but this is normal. This includes that the oil level exceeds the oil scale F line 25mm, which is considered a problem. In other words, even if it is beyond the F line, but does not reach the 25mm Toyota believes that there is no problem. Secondly, when the engine starts at low temperature, there may be unburned gasoline entering the oil through the gap between the piston ring and the cylinder block. And whether the ground is flat or not, oil temperature and so on also have an impact on the height of the liquid level.

As for the problem of oil emulsification, it is because the engine is not fully warm-up, the lack of dew in the engine is evaporation. As long as the vehicle reaches a certain temperature after driving, the water can be evaporated and the emulsification will disappear.

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Of course, judging from these explanations, Toyota acknowledged that there was a problem and said: "from February to March 11, 2020, FAW Toyota's CR department received a total of 249 complaints from customers (including vehicles that did not enter the store), of which 185 were Asian Dragons and 64 were released." However, the main explanation for Toyota is that everything is normal, which will not affect the Nissan driving safety of car owners at this stage.

In fact, even if Toyota says that the vehicle will not be affected, there is already a shadow for car owners, who will check the oil more or less from time to time in case of concern, and even worry about whether the model will suddenly break down one day, which obviously has an unnecessary impact. And for the situation reflected by some car owners, it has seriously exceeded the upper limit.

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Moreover, at present, the models with the phenomenon of increased oil and emulsification are only an exception, not all models, mainly on hybrid models, and owners of hybrid models will also have the idea of regret, and there will be problems with their new cars. There is nothing wrong with other people's cars, so they can't feel comfortable. And only individual models of the same model appear, which also shows that it is only caused by some reason.

In any case, the importance of oil to the engine is self-evident, diluted oil can not provide better lubrication and protection to the engine, even if it can not prove how much damage to the engine, but the increase in oil must be harmful. Therefore, it is hoped that Toyota manufacturers will give a solution as soon as possible, so as not to bring too much concern to car owners.

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According to statistics on current problems, Toyota has a total of 48 cases of increased oil and how, while the Camry has 176, the Asian Dragon 122 and the Lexus ES 23, which is clearly still rising.

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