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Tesla car owners protect their rights again, and the sales have promised that "prices will not be reduced."

2024-09-17 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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AutoBeta(AutoBeta.net)05/07 Report--

Tesla's frequent price adjustments have angered many car owners. recently, due to the release of the subsidy policy in 2020, Tesla reduced the price of domestic Model 3 by 32000 yuan to 271550 yuan. However, some consumers reflected that Tesla's sales consultant had promised that Tesla would not cut prices in the near future, and she felt that she had been induced to consume.

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It is understood that Ms. Zhang bought a domestic Model 3 electric car made by Tesla on April 13. Before picking up the car, Ms. Zhang added a group of Tesla, and saw someone in the group announce the news of possible price reduction in the near future, so Ms. Zhang asked the sales consultant of Tesla 4s store about the price.

According to the chat transcript provided by Ms. Zhang, Tesla's sales consultant promised, "it will not fall. Now supply exceeds demand." So, under the explicit commitment of the other party, Ms. Zhang carried the car.

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But half a month later, Tesla officially announced a price reduction. On May 1, Tesla's domestic standard battery life upgrade version of Model 3 was reduced by 32000 yuan, and the subsidized price was 271550 yuan. At the same time, the configuration was no different from the version before the price reduction.

Ms. Zhang is very angry about this, she thinks that the behavior of Tesla sales consultant is completely induced consumption, deceiving consumers.

In this regard, Tesla 4s store manager said, "the practice of the sales consultant is really inappropriate, we also have mistakes in our work." The sales consultant's problem will be dealt with by the company. "

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Official price adjustment is a market behavior, consumers can not intervene, but Ms. Zhang believes that it is the fault of Tesla staff that led to the loss of car owners, 4s store should give a solution.

Finally, the manager of Tesla 4s store said that he would actively coordinate and deal with the matter and give a reply after feedback from the company.

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