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2024-11-17 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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Recently, Weibo user @ Chengyu CharmZ described a thrilling driving picture on Weibo. The owner's Tesla Model 3 imported long-endurance version was mentioned in September 2019. Suddenly, power was lost during driving and the vehicle was completely stopped.
According to the owner's description, when the Tesla Model 3 was driving on Furong Road in Changsha, the vehicle suddenly sounded an alarm, the screen showed "The vehicle is closing, stop safely on the side", and the vehicle lost power instantly, causing the vehicle to be unable to park normally to the roadside. After trying to restart three times, the owner still couldn't change the status quo, so he called 400, parked the car according to Tesla customer service instructions, and arranged trailer rescue. On May 6, Tesla Hunan Service Center provided fault analysis, indicating that due to damage to a transistor of the rear motor, the entire rear motor needs to be replaced, and the "engine number" on the driving license needs to be modified. This is the only solution Tesla can give at present, but this solution involves core components, so the owner does not accept Tesla's solution and seeks further complaints.
The owner said that after the micro blog was released, several owners said that the same problem also occurred. One owner drove the Model 3 on the highway during the May Day holiday. He suffered power loss on the highway due to motor failure, which almost caused an accident. Finally, the car was towed off the highway.
On the afternoon of May 1, Ms. Yin drove a domestic Model 3 standard endurance version that had just been raised for less than two months. When driving on the highway, there suddenly appeared prompts such as "power has been reduced","unable to drive" and "vehicle is closing". According to Ms. Yin, the speed reached 100km/h at that time. Fortunately, there was no car next to it, so she immediately parked the car in the emergency lane. Later, Ms. Yin called 400, according to Tesla customer service method tried after the vehicle still can not restart, finally can only call road rescue phone, will drag the car off the highway.
Tesla replied that the rear motor could be replaced, but it did not meet the requirements for returning the car. In Ms. Yin's opinion, the car had only been driven for less than two months, and after maintenance, it became a used car, which she really could not accept.
Industry insiders said that although new energy vehicles, especially pure electric vehicles, are becoming more and more popular, there are still some lags in the identification standards of the automobile three-package law, which brings a lot of inconvenience to consumers. In the current national regulations, the motor and battery of electric vehicles are not included in the scope of repair and replacement. Therefore, Tesla proposed a reasonable way to replace the rear motor, but it is unacceptable to consumers.
After Tesla Model 3 was localized, its popularity and sales rose. According to the data of the Association, the sales volume of domestic Model 3 in March was 10,200 units, ranking first in the sales volume of domestic new energy vehicles; from January to March, the cumulative sales volume of domestic Model 3 was 16,600 units, and the sales volume gradually strengthened. Especially after the price of the domestic Model 3 was reduced to 300,000 yuan, its performance in the market became stronger.
However, Tesla's safety has been questioned as sales have grown stronger, and even though Tesla has upgraded its products several times and taken various safety measures, Tesla's accident rate is still on the rise. At the same time, Tesla has carried out several recalls, the most recent of which was in mid-February, when Tesla recalled 15,000 Model X vehicles in North America and 3183 in China. The reason for the recall is that the aluminum bolts connecting the auxiliary motor of the electric steering gear to the gearbox of the vehicle may corrode and fracture, resulting in reduced or complete loss of steering power. Tesla bolt corrosion has a precedent. In March 2018, Tesla recalled 123,000 Model S vehicles produced before April 2016. The reason for the recall was also the bolt between the steering gear and the motor.
The owner had no choice but to spit on Weibo,"I thought that when Tesla's leek, I just had to bear the economic losses such as the price reduction immediately after buying it for seven days." I didn't expect that the critical hit of price reduction was just a prelude. It was the climax of Tesla leek to risk your life and feel the sudden stop of the vehicle in the middle of the road traffic." As for the follow-up to the incident, it said Tesla could not issue a failure certificate at present, only a general maintenance list, and it seemed that there was little hope of appeal.
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