AutoBeta(AutoBeta.net)05/11 Report--

For consumers, to choose a luxury brand is to take a fancy to its higher quality and service. However, a few days ago, an Audi owner in Zhejiang was vexed by frequent accidents when he bought a new car. He entered the factory four times after running less than 3000 kilometers in only half a year, which could make the car owner collapse.

It is understood that the Audi Q5 in question was Ms. Chen from Ningbo, Zhejiang Province. It cost more than 300000 yuan to buy the new car at the Guoao Audi 4S store of Ningbo Express in Zhejiang Province in October last year. Unexpectedly, there was a problem only a few kilometers after the new car was bought back.

According to Ms. Chen, the first time there was a problem was when the car was bought back on the same day, and the water temperature box called the police before the car was opened, so she had no choice but to return to the 4S store for testing. After a short period of inspection and maintenance, the vehicle problem was solved on the same day.

However, after the vehicle was repaired, there were several problems one after another, and it was tested that the high-pressure fuel pump and fuse were damaged. Until March this year, Ms. Chen's husband broke down again on a highway. What happened at that time was that the vehicle suddenly lost power and stalled. To this end, Ms. Chen's husband can only slowly taxi the car to the side of the road to stop, when he wants to restart the car is not successful.

Subsequently, can only seek trailer rescue to send the vehicle back to the 4S store for testing, until now the vehicle has been parked in the 4S store for maintenance, the cumulative mileage of the vehicle is only more than 2700 kilometers, in this regard, Ms. Chen has some doubts about the quality of the vehicle.

In view of the problems with the vehicles several times, Cao, the manager of Ningbo Express's national Audi 4S store, also explained that the first high temperature alarm could be regarded as a product failure, but because it failed to meet the three-pack standard, it can only continue to be repaired and dealt with. The second and third problems are indeed damage problems, which have also been replaced. The fourth problem was an "occasional" problem, and they also conducted related tests many times, but so far there was no flameout problem like Ms. Chen's husband did before. it said that it would continue to pass the test of oil products.

However, there are many problems with the vehicle and the plan given by the 4S store is unacceptable, and she will continue to look for ways to communicate with the 4S store after her consideration.

In fact, the vehicle broke down four times in just half a year and has been parked in the 4S store for repair. which consumer cannot accept it, and the root cause of the vehicle problem has not been found out so far. and how can consumers trust whether there will still be safety problems in vehicles? after all, once an accident occurs, the consequences will be unimaginable.

Welcome to subscribe to the WeChat public account "Automotive Industry Focus" to get the first-hand insider information on the automotive industry and talk about things in the automotive circle. Welcome to break the news! WeChat ID autoWechat