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In the face of the rapid development of intelligent cars, it can be said that it has changed the views of many consumers on cars, which is so convenient that you can easily manipulate multiple functions of your own vehicles with only one mobile phone, which is very convenient and cool. However, it is such a function that makes many Tesla car owners almost experience a "life-and-death catastrophe".

According to a number of domestic Tesla car owners said on Weibo a few days ago, the Tesla APP used on their mobile phones suffered a large downtime, resulting in the vehicle in addition to the non-intelligent steering wheel can operate, almost the vehicle system navigation and positioning, dashboard vehicle information, lights and central control screen all appear "stop", almost in a blind drive. Some car owners even said on Weibo that they could not even drive the car, and the official customer service for dialing 400 has been unanswered. To this end, a car owner said: almost died on the spot.

For "downtime" perhaps many people do not understand, in professional speed language, it means to do downtime, downtime, crash and so on. As Tesla is an intelligent car, most consumers also like the advantages of its technology, and most intelligent cars have a car networking system, that is, the functions of the in-car system can be connected through Bluetooth or the Internet. very convenient.

Only with the mobile phone APP can start the whole car system and other functions, so that many consumers are not willing to carry car keys. What Tesla distributes with the car is a car key similar to a NFC card, which is not equipped with tradition. If you want to buy a traditional key, you need to spend 1000 yuan on the official channel. For this reason, many car owners are used to starting the vehicle directly with the mobile phone APP, and do not carry the car keys. But unexpectedly, this APP outage caused many Tesla owners to fall into fear.

The reason for the APP outage, some car owners through the relevant system query shows that the Tesla server domain name certificate has expired, guess that the certificate expiration may cause such problems. According to its certificate expiration time is May 13, 2020, which is exactly the time when a number of Tesla car owners have this kind of situation.

After about 4 hours a month, the officially certified @ Tesla customer support responded to netizens in the comments area that the reason why the mobile phone APP could not directly control the vehicle was a failure of the system server and said it had been repaired.

It is worth noting that the domain name certificate updated by Tesla APP shows that it takes effect on February 25, 2020 and is valid until May 30, 2022, which means that Tesla discovered this problem before the certificate expired and was ready to replace the certificate in advance. However, the encounter of Tesla APP "suspension" due to the expiration of the certificate also highlights Tesla's negligence in this respect, which is due to the failure to replace the certificate in time and led to the incident.

In fact, it is not alone for Tesla to encounter such a large-scale shutdown. In 2018, when Tesla's car was blown out of service, Tesla explained that there was something wrong with its network operator AT&T; in September 2019, Tesla also had a large-scale App outage, which lasted about four hours.

In this regard, some netizens think that an intelligent car is like an Android phone with wheels, which is prone to downtime, but when the Android phone breaks down, it can't make a phone call at most, but once the intelligent car goes down, it's a threat to life. Malicious manipulation can even be seen in American blockbusters, so there are both hopes and worries about the development of intelligent cars.

However, with regard to the situation in China this time, what should be most concerned is that if Tesla caused such a situation because of "negligence", did he not put consumer safety in the first place?

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