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As for the situation of "renewal deposit", the Commerce Commission has already issued relevant regulations to regulate it, but it seems that this has not been taken seriously by more dealers, and even regarded it as an "hidden rule". A few days ago, a 4S store in Zhengzhou was rejected because consumers applied for refund of the renewal deposit, and they were evicted for help from the media.

According to relevant media reports, Ms. Sun from Zhengzhou bought a Chery model at Chery Zhengzhou Yingfeng Qixiang store in 2016 and has now completed the full car loan for the car. In response, she wanted the renewal deposit paid in the store at that time, but the store refused, saying that she was required to buy insurance at the store for another year before applying.

Ms. Sun could not accept such a statement and asked the relevant media for help, but when she came to the 4S store again to seek a refund for the renewal deposit, she was rejected again.

When one of the workers came forward to respond, he told Ms. Sun that she could contact the person in charge when she wanted to handle the relevant business. But in this regard, Ms. Sun also said that she had contacted the 4S store by phone, but it could not be implemented for a long time, so she had to come to the store to find out about the situation.

However, for Ms. Sun's statement, the store worker has been evading, and has been saying that let Ms. Sun first contact by phone, but also asked the media not to shoot, but also said: we have no responsible person.

As the two sides have been unable to reach a settlement, the media being filmed at this time was stopped by several staff members, saying that they had no right to shoot. Subsequently, the two sides quarreled because of disagreement, and one of the workers forcibly obstructed a photographer, saying that "the machine can be broken."

After a period of negotiation, the two sides are still unable to reach an agreement, and some staff members have even expressed that the situation of "renewal deposit" to Ms. Sun is an unspoken rule in the industry. As both sides were excited about the opinions, after the intervention of the police, the 4S store also made concessions, saying that it would only deal with the situation as long as it deleted the video. In this regard, with the help of the police, Ms. Sun successfully got back the renewal deposit.

As a matter of fact, the renewal deposit is a fee charged by many 4S stores, mainly to restrict customers to continue to be insured through 4S stores and designated insurance companies in the second year, and is also part of the so-called "agreement" between 4S stores and customers in car purchase. This is also a means for many 4S stores to stay outside the laws and regulations to ensure their own interests.

However, according to Article 14 of the New rules for the Administration of Automobile sales issued by the Ministry of Commerce, suppliers and dealers shall not restrict suppliers and after-sales service providers of auto parts, supplies, finance, insurance, rescue and other products to consumers. It is to promote the healthy development of the automobile market, to maintain fair and just market order, to protect the legitimate rights and interests of consumers, and to formulate measures for the management of automobile sales in accordance with relevant national laws and administrative regulations. Thus it can be seen that the practice of the 4S store has violated the rules, so it is reasonable to return the renewal deposit.

In fact, with the previous "radio anchor angry at the back of the 4S store", the renewal deposit situation also let the market regulatory authorities begin to pay attention, and will carry out a special rectification of the automobile sales market within the scope. This also shows that after this incident, the development of the whole industry may be promoted to a certain extent.

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