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With the initial results of epidemic control in the domestic car market, the previously suppressed sales demand of car companies has also been gradually released, leading to a slight rise in the market. In this regard, with the increase in sales, the complaint rate of its models has also increased to a certain extent. According to the latest statistics on the number of complaints made by car quality net in May, Mazda Atez reached the top again with the highest number of complaints after April.

According to the list of complaints about models in May this year, the complaint models have not changed much, but the proportion of complaints has increased significantly, which also reflects the performance of the rebound in the domestic auto market.

Specifically, no one had the highest number of complaints in May than FAW Mazda's Atez model, which soared to 377 in just one month from 129 last month, with a year-on-year increase of 292%, a very big increase. The specific reason for the complaint is due to the emergence of various abnormal noises in the body, specifically, most of them appear in the A.B column of the vehicle, the center console, the car and so on. Among them, B-pillar abnormal sound of complaints accounted for 90%, but according to a number of car owners, looking for 4S stores can not be solved.

It has to be said that the Japanese brand Mazda, which is touted as high-quality and durable, will be at the top of the complaint list because of quality problems. It is worth noting that the problematic models are all FAW Mazda 2020 models, that is, as a new model on the market, this situation really can not be understood by consumers. And Mazda is still a "niche" model in the domestic market. Does the high rate of complaints show that the quality of Mazda has declined to a certain extent.

In addition, although Changan Mazda Onksera, which is not from the same joint venture company, also appeared on the 10th complaint list in May, the main reason for its complaint was also in quality control, but it was still less than the Atz model.

Although Geely's Xingyue model still ranks second on the complaint list, there are still a number of Geely models on the complaint list, including Geely colorful at No. 5, Jiaji at No. 7 and Boyue at No. 8. Judging from the models on the list and the proportion of complaints, although Geely did achieve obvious growth last month, the high proportion of complaints also shows that Geely needs to improve its performance in such aspects as vehicle interconnection failure, audio-visual system failure and so on. after all, according to the problems of its listed models, the second Xingyue model increased to 262 from 111 last month. It shows that Geely needs to pay more attention in this respect.

Among the top 10 complaint lists, there are the third and fourth Volkswagen models Suiteng and Lanya, the fifth Camry and Peugeot 408 are all long-term models on the list. not only do these models have a higher proportion of sales, but also some models have long-standing problems, such as engine problems in Volkswagen models. And Toyota's Camry since the emergence of the "throttle" incident has also masked its model before the complaint problem has not been resolved, gradually become a stubborn disease phenomenon. Of course, there are not high sales of Peugeot 408 long-term slaughter list is also very surprising.

Throughout May, the proportion of complaints did increase significantly, which also means that the domestic market under the impact of novel coronavirus finally ushered in signs of improvement, and in the rebounding car market, the impact of model quality on car companies is also very important. good models will be concerned by more consumers, while models with poor quality control will also be considered by consumers, so it will be more exciting competition in the current stock era. Car companies should also pay more attention to consumer complaints.

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