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Some netizens revealed that the collective protection of the rights of the owners of the 2020 Atz car, due to the abnormal noise of the new car body and many locations in the car, and has always been unable to solve, car owners from many places across the country jointly issued a rights protection video.

Car owners complained that problems such as central control noise, AB column noise, skylight noise and trunk noise appeared soon after the new car was bought and driven, which could not be solved after going to the 4S store for maintenance many times. FAW Mazda manufacturers have not given an effective solution so far.

In desperation, the owners of Atez cars in many places across the country chose to protect their rights, and consumers were advised to be cautious in the video. They also hope that this move can attract the attention of FAW Mazda manufacturers and give car owners a satisfactory solution as soon as possible.

In 2020, with the increase in the delivery volume of FAW Mazda 2020 Atez new cars, complaints about abnormal noise in the body and inside the car also broke out. In recent months, the new Atez has been at the top of the monthly list of car complaints, becoming a new "online celebrity" for car quality complaints.

Data from the domestic complaint platform vehicle quality Network show that since May, the number of complaints against FAW Mazda Atez models has reached 497, far surpassing the 288 cases in second place, and has reached the top of the automobile complaint list for many months in a row. As the problem of abnormal noise has not been effectively resolved for the time being, the number of complaints from Atz owners is still soaring.

The new Atez mainly has four major problems: abnormal body noise (A\ B column), abnormal noise in the car, abnormal noise in the center console, and abnormal noise in the skylight. The abnormal noise broke out almost in a short period of time, which in the eyes of car owners is a "common fault" of the car.

An owner of the 2020 Ataz 2.5L Blue Sky revered version complained that "the car was purchased on May 1, 2020, and picked up on May 10, and the center console began to make a noise on May 11, 2020. Then the abnormal noise of the whole car broke out, and the abnormal noise of A, B, C column and roof all began to appear, among which the abnormal noise of B column was particularly serious, and the abnormal noise while driving seriously affected the safety of drivers."

An owner of the Atez 2.5L Blue Sky Sports version complained: "the abnormal noise of the B-pillar on both sides of the car is serious, the central control and the abnormal noise of the car body are slight, and the abnormal noise is annoying, which seriously affects the safety of driving."

Another car owner used video to restore the abnormal noise in the car. According to his description: from the beginning of buying the car, driving on the urban asphalt road, the sound of clattering iron beads began to appear on the B-pillar, and it continued to make a strange sound, and then slowly began to come out of the A-pillar, C-pillar and ceiling. Sometimes it sounds like a symphony. At present, it has been repaired for many times, and so far there is no solution that can be solved completely.

It is understood that car owners in many places across the country have organized rights protection groups. Car owners believe that the 2020 Atz abnormal noise problem is universal, so far the manufacturer has not given a complete solution, abnormal noise problem may involve the car body structure, not a simple interior noise, they asked the manufacturer to solve or implement the recall plan as soon as possible.

Abnormal noise problems also exist in many models, generally with the continuous increase of vehicle use time, interior abnormal noise will also appear probably, to find the location of abnormal noise can also effectively eliminate abnormal noise through some methods. However, such a large-scale "new car noise" and "regular" abnormal noise, such as the new Mazda's new Atez model, is indeed very rare in the industry, and many car owners guess that it is related to the assembly process of the production line.

Although the abnormal noise problem of the new Atez does not involve serious quality, it also seriously affects the daily use of car owners, disturbing abnormal noise, and has a certain hidden danger to driving safety, which is also the reason why the owners of the new Atz are very dissatisfied. It is hoped that FAW Mazda will face up to users' complaints and give exact and effective solutions as soon as possible to dispel users' doubts.

According to data released by Mazda in China, the Atez model sold 4021 units in May, with cumulative sales of 14057 units from January to May this year. The outbreak of abnormal noise complaints not only affects the sales of new cars, but also tests the attitude of manufacturers to solve the problem.

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