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2024-11-22 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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At present, the prices of new energy vehicles are generally not too expensive, if you buy new energy vehicles, you can also enjoy national and local policy subsidies. Recently, Ms. Hong ordered a Nezhu new energy vehicle in Zhengzhou Hezhicheng Automobile sales Co., Ltd. after the discount, the price was 48000 yuan. Ms. Hong paid off the car when she bought the car, and the 4S store promised to pick up the car in three days. On the day of picking up the car, Ms. Hong received a call from the salesperson. Ms. Hong went to the 4S store to pick up the car. As a result, the 4S store asked to sign a 3000 yuan car lifetime maintenance value-added service.
Ms. Hong said that she did not need any value-added services. The contract had already stated that she would pay the full amount, but now she was told that she needed to sign another agreement of 3000 yuan. If she did not hand in the car, she would not be able to pick up the car. This made her very uncomfortable, and the behavior of the 4S store was a fraud.
Originally, it is unreasonable to buy a full car, but to pick up the car is told that you need to sign an additional agreement to pick up the car. When the reporter accompanied Ms. Hong to the automobile sales center, the sales consultant saw that Ms. Hong was very resistant to the emotion when she brought the reporter over. No matter what she asked, she did not answer, and turned a deaf ear to Ms. Hong's demands.
Ms. Hong said, "can't you just give me which car I order?" Sales Gu said, "if you have any problems, find a leader, buy as you like, and forget it if you don't buy it."
Originally, the two sides have signed a full car purchase agreement, but now there are 3000 yuan more value-added services. Sales consultant said that lifetime warranty is a value-added service, let the customer buy is for the customer's good, if the customer does not want to buy it. However, as soon as the conversation changed, the sales consultant also said that there was no need for other diplomacy for 3000 yuan, but Ms. Hong was afraid that the car she mentioned was inconsistent with the configuration she wanted to buy.
After that, a sales executive also came to coordinate, and the sales director reassured Ms. Hong that the 4S store would definitely give her an identical car according to the contract and let her mention the car immediately. In the end, Ms. Hong also mentioned cars, and although things went through twists and turns, there was a perfect ending.
In fact, if the car purchase contract already contains 3000 yuan of value-added services, perhaps consumers will not have any opinions, but after signing the contract, other overlord clauses appear inexplicably, which is not easy for anyone.
It is understood that Nahu car is a new car-building force like Xilai Automobile and Xiaopeng Automobile, and its products have been listed on the market of N01 and Namu models one after another. Sales figures show that Nashi sold 865 cars in April. Some netizens said that there is a reason for the poor sales of car dealers with regard to this service attitude.
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