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Mr. Zhang of Shaoxing told the media that in March this year, his Audi car changed two headlights at the Hongao 4S store in Shaoxing, but in the process of using them, it was found that there was a significant difference in the brightness of the two headlamps, and the sign of one of the lights was slightly blurred.

According to Mr. Zhang, the Audi car rear-ended the front car before, and then drove the car to the Hongao 4S store in Shaoxing for repairs, replacing two headlamps and other spare parts. the price of one headlamp is more than 30,000 yuan, and the total maintenance cost is more than 90,000 yuan. But after the maintenance, Mr. Zhang thought there was something wrong with the headlights.

Mr. Zhang said that he works in the printing and dyeing industry, and his work depends on his eyesight, so his eyesight is a little better than that of ordinary people. He found that when he turned on the headlights at night, he felt that the brightness was not enough, and the brightness on the right was a little darker. Although the difference was subtle, he was able to make sure that the headlights on the right were dim.

After inspection, it was found that there was indeed a difference in the brightness of the two headlights, and the 4S store agreed to replace Mr. Zhang after communication and negotiation.

In the Hongao 4S store in Shaoxing, the staff of the maintenance department once again used the instrument to test the headlights on both sides, but the words of the staff after the test were very different from those before, believing that there was no problem with the headlights.

According to the staff, the angle of the headlamp tester is different, which may be slightly different. what we are looking at is the data, which cannot be seen with our eyes, and people's perception is different. We have just adjusted the angle a little bit, and now it belongs to the normal range.

Mr. Zhang said that the story of the 4S store is not the same as before, and he also found other problems with the right headlights.

Mr. Zhang said that there is a burning problem on the right headlight 3C sign and the lamp, so it feels that one on the left and right side is very clear, one is very vague, and it comes out of the same batch number. How can the deviation be so big? therefore, it is suspected that the right headlamp may be second-hand or secondary factory.

For Mr. Zhang's unclear 3C logo and manufacturer's batch, the spokesman of Shaoxing Hongao 4S store chose to avoid the reporter's questions, saying that he could not speak.

The staff of the 4S store said that if Mr. Zhang was not satisfied, they could replace the headlights for free and free of charge, give away another polishing and waxing of the whole car, and they had handed over the relevant documents to the market regulatory department. But Mr. Zhang does not agree with the solution of the 4S store, saying that he wants to find a third-party testing agency to identify it before making a plan.

For Audi car problems, netizens also expressed their own views, some netizens said that "car owners have good eyesight, otherwise they will be blinded by 4S stores." Some netizens also said, "what kind of spokesman is a press spokesman who cannot speak?" Another netizen said, "look at the incoherence of the 4S store, there must be something wrong with such a compromise!"

Now consumers have a strong awareness of safeguarding their rights, and Mr. Zhang's comparison is necessary. There is too much discrepancy between the remarks before and after the 4S store, and it is hard to say whether there is a problem with the headlights in the end. No matter whether there is a problem with Mr. Zhang's headlights, even if you want to tell the 4S store, consumers are not easy to fool, once you find the problem, you must have a truth.

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