AutoBeta(AutoBeta.net)06/13 Report--

Recently, some netizens were quoted as saying that Xiaopeng was suspected of fraud and that the good intention suddenly turned into a deposit because Xiaopeng was worried about customer refunds and lost orders.

It is understood that the netizen participated in the "Xiaopeng P7 intention payment doubling Plan" activity, which will be held from January 17, 2020 to February 29, 2020. During this period, the user pays Xiaopeng P7 intention money, can double deduct the car money. The activity intention fee (refundable) is divided into 5000 yuan, 10000 yuan, 15000 yuan and 20000 yuan. If the user pays 20000 yuan, 40000 yuan can be deducted. However, Xiaopeng Automobile also has a note at the end, which needs to take effect after the completion of the payment within the limited period of the official launch of the Xiaopeng P7.

The netizen suddenly received a text message on June 10, which said: "there is a P7 intention deposit order that has not yet been completed. ~ the rights and interests of the order will expire after 24:00 on June 15." The netizen said, "the sudden text message told us to upgrade the intended deposit to a deposit, just for fear that a more competitive product would come out and that we would apply for a refund and now lock us up."

From the perspective of information, Xiaopeng intention payment doubling plan will end on June 15, according to the previous publicity posters, intention gold customers need to pay a large amount of money before it can take effect, so Xiaopeng Motor is not at fault.

However, the netizen had a different view, believing that the publicity poster did not say that the deadline for raising the intended deposit to a deposit was on June 15, nor did it say that the deposit should be completed before June 15. now pay the intention deposit to force the deposit, and there are only five days left to consider, Xiaopeng car set time is obviously unreasonable, belonging to unilateral breach of contract.

In addition, screenshots of the dialogue between suspected Xiaopeng P7 sales and car owners also came out.

Client: "We didn't say there was a time limit when we talked to Kim before." Sales: "you are so good, you also know these sales methods of the company."

Client: "it just feels like I didn't say time limit before." Sales: "there should be a line of final interpretation power owned by the company!"

However, according to the plan, for those who have paid Xiaopeng P7 intention payment doubling plan of consumers do not have to worry, if there is no payment "big set", even after the expiration can be unsubscribed. If "Dading" has been paid, then the intended gold order will take effect.

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