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Mr. Zeng told the reporter that he spent more than 800,000 yuan on a Tesla a month ago. Recently, there was a sudden problem with the car. While waiting for the traffic light, the owner of the car told him that the chassis guard plate seemed to fall off and became a state of adhesion. It's like a diaper.

What Mr. Zeng holds in his hand is the protective plate of the car chassis, and there are still some marks from above. For these marks, Mr. Zeng's analysis may be broken, coupled with the car's constant folding in the course of driving, causing the guard plate to fall off. After buying the new car for more than a month, there was such a problem. Mr. Zeng immediately called Tesla customer service to report for repair, and drove the car to Tesla 4S store for inspection and repair.

In addition, Mr. Zeng also found that the two covers of the front wheel of the Tesla were missing. Under normal conditions, Tesla's four wheels all have covers, but now only two rear wheels have covers, and the covers of the two front wheels are gone, leaving bare hubs. The key is that Mr. Zhao does not know when the cover plate disappeared. If you find it at that time, you will pick it up as soon as possible.

In the inexplicable paragraph of the cover, Mr. Zeng suspected that there was a quality problem with the car. However, since the car has been driven to the 4S store, and the car is still under warranty, the 4S store will not care about other problems. However, the 4S store said that the maintenance is OK, but at one's own expense.

A square plate costs more than a thousand, which Mr. Zeng cannot accept. Mr. Zeng thinks that he is driving normally, has there been any rubbing, and the car has only been bought for more than a month, so why should he pay for repairs?

For Mr. Zeng's dissatisfaction, the staff of the 4S store said that they can take insurance, but insurance can only cover accidents. Mr. Zeng's car is driving normally. Is there any accident? if the insurance company is asked to pay for it, isn't that fraudulent insurance? Mr. Zeng hopes that the 4S store can find out the cause of the problem as soon as possible and give him a reasonable answer. After all, Tesla has so many customers, if there is such a hidden danger in the driving process, it poses a great threat to the safety of car owners.

Generally speaking, automotive products of luxury brands will certainly be more guaranteed than ordinary brands in terms of quality, but according to previous reports, even luxury brands, there are not a few cases of quality problems. Although automotive products are made up of thousands of parts, problems are inevitable, but car companies should also strengthen product quality management to reduce the occurrence of failures.

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