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More than ten days ago, Mr. Zhu spent 340000 yuan on an Audi A6L at the Lihua 4S store in Xiaoshan, Hangzhou. After buying the new car, Mr. Zhu bought some front protection anti-collision accessories online, but found that it could not be installed. After careful observation, he found that he obviously bought the A6L elegant model, but the front net accessories of the new car used the A6L dynamic kit. Mr. Zhu suspected that the car had an accident before the sale and repaired the wrong fashion accessories, which led him to buy the "wrong version" Audi.

The two cars in the picture are both 2020 Audi A6L elegant models, and the car on the left belongs to Mr. Zhu. Compared with the car on the right, you can see that the grille style of the fog lamp position is obviously different, using a dynamic kit. It is understood that the price of Audi A6L elegant model and dynamic type is the same, but there are differences in appearance kit, seat leather, tire shape and so on. By comparison, it is found that there is no difference between Mr. Zhu's car except the former insurance style and the elegant model. So why do dynamic kits appear on elegant cars?

The 4S store said that a similar incident occurred for the first time, and it was impossible to determine the cause at present and further verification was needed. The sales director of the 4S store said that a test was done after the car arrived, and the 4S store would check the whole process again. At the same time, 4S stores will also check the status of logistics to see if there are any problems or doubts in the whole process. In addition, the 4S store will also actively communicate with the manufacturer, because the manufacturer is responsible for the vehicle assembly process, whether there are problems in the assembly process.

But the question is, the 4S store will carry out a comprehensive inspection of the whole car before sale, and the appearance of the car is obviously different. Why did the 4S store not find it at the beginning. 4S store sales director said that PDI (pre-sales testing) is to test the quality of the vehicle, technical parameters or other issues, may focus on this area, as to why there is such a problem, need to be further investigated. The 4S store said that it would immediately conduct a comprehensive inspection of the vehicle and feedback the situation to the manufacturer, and then negotiate a solution with Mr. Zhu after the results came out.

It is worth mentioning that there are not a few cases of "wrong version" models like Mr. Zhu. In March last year, Mr. Zhang bought a SAIC Volkswagen Passat at the Zhejiang Zhonghui 4S store. After driving for a few days, Mr. Zhang was surprised to find that the style of the front and rear seats were obviously different, with a diamond pattern in the front seat and a straight line pattern in the back seat. Later, the manufacturer confirmed that Mr. Zhang's high-equipped Passat was equipped with a low-equipped seat.

Why did this happen? 4S store sales director said that SAIC-Volkswagen annual production of 2 million vehicles, in this process, there are many productive enterprises, some of them must be man-made installation, as long as it is a person, there will be a certain tolerance.

Mr. Zhang questioned the explanation of the 4S store. He thought that this problem should not arise. When the whole car leaves the factory, there must be a test together, and it will also be checked when it is handed over to the 4S store. It is impossible to be so random. And it's such an obvious place.

Also in March last year, the Mercedes-Benz S450, which Ms. Ding spent 1.2 million yuan to buy, also had a "wrong version". The doors on the left and right sides were of different styles. The explanation given by the 4S store was also due to installation errors, installing the low-equipped doors to the high-equipped models, while the 4S store also did not detect it.

From the wrong seat to the wrong door, we don't know whether the car manufacturer and the 4S store intentionally or unintentionally, but one thing is the same: is it just a coincidence that the car owners have been downgraded? Going back to Mr. Zhu's Audi A6L, the owner suspected that the car had the wrong parts due to the negligence of the maintenance staff after the accident, and we will continue to pay attention to whether it is really like what Mr. Zhu said.

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