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2024-09-08 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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AutoBeta(AutoBeta.net)06/30 Report--
As the time of each month draws to a close, as various rankings will follow, although it will take some time for the list of new car sales, the ranking list of domestic automobile complaints has been officially released in June. FAW Mazda still ranks first in the highest complaint list.
Judging from the list of vehicle complaints in June this year, car complaints have not changed much. The top 10 models are still occupied by joint venture brands. Japanese brands account for 40% of the list, four models are on the list, and German models are three models. Independent brands and French brands are two and one model respectively. It means that Japanese, which has always been touted as high-quality and durable, has become the most popular brand on the list.
According to the list of specific models, the one with the highest number of complaints is still the Atz model of FAW Mazda brand. Due to problems such as abnormal noise in the center console and AB posts in new cars, which greatly affected the driving experience, resulting in a huge increase in the number of complaints from vehicle owners, which doubled from more than 100 cases in April this year to 377 in May, and remained high at 388 in June this year, far from the number of complaints from other models.
In response to the large number of complaints, the relevant person in charge of Mazda's China Brand Department told the media, "on issues related to Atez, FAW Mazda has contacted the car owners to understand and dock." The technical team is also conducting problem research. Please rest assured that FAW Mazda will give priority to car owners and treat this matter in a responsible manner. " Because up to now, no concrete solution has been obtained.
It is worth noting that the models affected by complaints also occurred on CX-4, which is also FAW Mazda, and the number of complaints due to abnormal noise increased from 10 in May to the fourth, reflecting the dissatisfaction of many car owners.
In addition, Changan Mazda Anksera, which is also a Mazda brand, also appeared on the list because of quality control complaints and because the number of complaints increased slightly to one place in June.
The second place is still Geely cars from domestic brands, although the number of complaints due to problems such as vehicle interconnection failure and audio-visual system failure has declined compared with last month, but judging from the list of model complaints, there are still Boyue and Xingyue models in the top three because of this problem, and there were as many as four models on the list last month. This reflects that Geely Automobile only feedback and solve such problems, has achieved the improvement of vehicle quality.
Among the top 10 complaint lists, Volkswagen models Suiteng and Lanya, which are ranked No. 5 and 7, Camry No. 6 and No. 8, and Peugeot 408 are all long-term models on the list. it is not only the higher proportion of these models in sales, but also the long-standing problem of some models.
For example, there are common engine problems in Volkswagen models, and Toyota's Camry's "throttle" incident has also masked the fact that the complaint problems of its models have not been resolved for a long time and become a stubborn disease. However, it has also slipped down the list due to the decline in the number of complaints.
It's just that it's hard to understand that the Peugeot 408 model has been on the complaint list for a long time. There are also luxury brand Audi A4L models, because problems such as abnormal gearbox noise and gearbox setbacks all seem to come from the "bad habits" of Volkswagen Group, leading to the increase in the number of complaints.
Overall, the number of Japanese brand models on the list in June is also due to the continuous increase in the proportion of complaints from Japanese brands in recent months due to the influence of the Mazda brand. However, the car complaint list is ranked according to the complaints of car owners, so the more likely the models with more sales and large ownership will be on the list, and the more cases will be complained about. Therefore, the models on the list cannot show that their quality is lacking compared with other models, and the significance is that the models complained about in the ranking may have more frequent problems with this model. As car owners or consumers who want to sell cars have a certain reference value, and as manufacturers should pay attention to it, and investigate and solve the corresponding problems.
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