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With the arrival of July 2020, it means that more than half of this year, in the face of the sudden impact of novel coronavirus has undoubtedly become the impact of various car companies, so that sales have been greatly affected. However, in the face of fewer sales this year than in 2019, the number of recalls is much higher than last year.

As can be seen from the car recall ranking list in the first half of this year, a total of 35 car brands in China's passenger car market issued 65 recall announcements, recalling a total of 3202352 vehicles, with a decrease in the number of recalled brands, but the number of recalls increased significantly, up 16.37% from the previous year. Among them, joint venture brands accounted for a relatively large proportion, with German and Japanese recalls accounting for 85.81% of the total, while other car recalls accounted for less than 5%.

From the specific recall ranking, this year's relatively best-selling brands have become the most recalled brands, including Mercedes-Benz, Honda and Toyota. Audi, Lexus and other luxury brands and mainstream brand models.

After Mercedes-Benz topped the list with the largest number of recalls in 2019, it recalled the champion with 788300 "defending titles" in the first half of this year. Mercedes-Benz issued 11 announcements in the first half of the year, covering almost all its models.

The reasons for the recall are also varied: it is recalled because of seat safety risks, or the steering rack thrust parts are not replaced in full accordance with the operation instructions, which may result in improper sealing of the steering bellows and be recalled again. The seat belt lock does not meet the requirements, the fork or break of the front shock absorber of the vehicle is impacted by a large external force, the problem of the communication module software causes the vehicle to be unable to be located, the wrong installation of the airbag warning label is caused by negligence in the production process, the incorrect size brake is installed on the front axle due to the production deviation, and the wrong child protective lock label is embossed on the rear door of the vehicle due to the deviation of the development process, The adhesion between the glass panel of the sliding skylight and the skylight frame does not meet the specifications, the wiring of the front door harness of the vehicle is unreasonable or damaged, the rubber material of the fuel inlet pipe of the engine turbocharger does not meet the requirements, the front axle and rear axle differential locking module control unit of the vehicle does not meet the specifications, the tightness of the joint between the high pressure fuel pump and the low pressure fuel pipe of the vehicle engine is reduced, and so on. It almost covers many reasons, from omissions in production and assembly to substandard parts. This is for a high-end brand in a dominant position in the Chinese market, such a frequent recall trend is undoubtedly self-damaging brand image.

For luxury brands, there are also Audi, Porsche, Volvo and Lexus brands, including Audi's massive recall of 415250 cars, Porsche's recall of 118269, Volkswagen's recall of 56094, and Lexus's recall of 44152, which is also worthy of reflection on luxury brands known for their "quality".

In particular, as the Lexus brand with the lowest maintenance rate in the world, the recall is due to the insufficient resin density of the impeller due to the imperfect resin formation conditions in the manufacturing process of the low-pressure fuel pump impeller. Impeller may be affected by fuel, expansion deformation, interference with low-pressure fuel pump shell, resulting in poor operation of low-pressure fuel pump. In extreme cases, the engine may turn off while the vehicle is running, which has potential safety risks. This reason also involves some of Toyota's imported models.

It is worth noting that since the beginning of this year, Toyota's hybrid models with A25B engine have been affected by increased oil and emulsification, and the vehicles involved also cover many Toyota models, including the Lexus brand. but so far, neither the manufacturer nor the 4S store has given a clear answer or a radical cure in time, and the problem has not been solved today, or even "rationalized" Toyota. The attitude towards "taking it calmly" will undoubtedly disappoint consumers and bring irreversible negative impact on the brand image.

In addition, the "flameout door", which started in 2019, set off the best part after 2020, and the brands involved also expanded from Mazda to Honda, Toyota and Mitsubishi. In May, Honda recalled as many as 774774 cars, covering almost all of its domestic models, making it one of the most recalled brands in the first half of this year. So far, 1288143 vehicles have been recalled due to the problem of "fuel pump hidden trouble can cause vehicle halfway flameout", and they are all Japanese models.

In any case, the recalls of their products by major manufacturers also reflect the fact that there are hidden defects in cars, which is an unavoidable problem. However, the discovery of problems and timely recall are also manufacturers' responsible attitude towards consumers, and can further promote product improvement.

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