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I believe we do not want to encounter natural disasters, but with the arrival of rainstorm every year, the risk of vehicle immersion also often occurs. A few days ago, when a Honda owner in Hubei sent his car to a 4S store for maintenance, he was refused to settle a claim with the store after several days of heavy rain caused the car to blister.

According to media reports, in early July this year, a number of car owners in Hubei sent their cars to 4S stores for repairs, but due to the recent torrential rains in the area for several days, the water in the store was so serious that many car owners got blisters.

According to one of the car owners, Mr. Qian said that he had seen the stagnant water in the 4S store where he was carrying out vehicle maintenance on the Internet, and was worried that his vehicle would also be flooded, so he consulted after-sales. The other party told Mr. Qian that his car was placed in the maintenance room in the store, so it was not soaked.

As he was always worried about the car situation, Mr. Qian asked another employee in the store, but got a different answer. The employee informed Mr. Qian that there was water in the chassis of the vehicle, and told Mr. Qian that he went to find out.

However, when Mr. Qian came to the 4S store the next day to learn about the situation, he found that his car had been dismantled, including the car was completely dismantled. Mr. Qian said that his vehicle was dismantled for no reason, but the store did not notify any information, hoping that the store can tell the specific situation and give treatment methods.

The store said that due to the rainstorm, the monitoring in the 4S store had to suffer a power outage, making it impossible to determine the specific degree of flooding of the vehicle. As for the solution, the after-sales manager of Dongfeng Honda 4S store said that he could only give compensation of 1200 yuan for disassembly, man-hour and cleaning.

As for compensation, a car owner expressed the hope that the store would repair the vehicle and compensate 15000 of the compensation. However, for such compensation, Dongfeng Honda said it was unreasonable and refused, as the two sides were unable to reach an agreement on the issue of compensation after many communications.

Some lawyers said that the reason why the two sides could not reach an agreement at present was also because of the amount of compensation or compensation, and the lawyer suggested that a third party should be entrusted to identify and assess the value or loss of the vehicle before negotiation.

Although natural and man-made disasters are an inevitable factor, if consumers put their vehicles in 4S stores for maintenance, the store still has a certain obligation to take good care of customers' vehicles, and the situation should also inform customers of the specific situation in a timely manner. Should not be concealed.

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