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A number of consumers reported that the purchase of new cars can not be picked up, Foshan Bao running BMW 4S store why procrastination? Mr. Su of Ronggui, Shunde, Foshan, said that the BMW he bought had already arrived at the store at the end of May or early June, but he felt very uncomfortable that he could not drive the car when he could see it.

Mr. Su reflected to the media that in May this year, he ordered vehicles at the BMW 4S store in Foshan and bought 2020 BMW 3-series GT models with a total price of 294200 yuan. the down payment has been given to the 4S store, and the store promised to pick up the car within 20 working days, but it was repeatedly delayed by the store, and so far it has not been able to mention the new car.

According to the "pick-up Agreement" signed by both parties, the pick-up time is within 20 working days after payment. As a result, at the agreed pick-up time at the end of June, the delivery of the car was delayed on the grounds of the cumbersome formalities in the 4S store. Mr. Su reflected that the second time he said that the car was picked up before July 10, but he still failed to mention the car, and now he is dragging it to the 25th.

BMW 4S store again and again towing the car time so that Mr. Su suspected, asked the sales consultant finally told the truth. Mr. Su said that at that time, the 4S store sales consultant told them that the company's funds were tight, and if there was no money to be transferred to the bank, it would be impossible to redeem the car certificate.

The license plate of a new car must have a car certificate, and the 4S store mortgaged the car certificate to the bank, which is now unable to repay in time, resulting in the car certificate can not be redeemed, so car owners are unable to pick up the car. It is understood that more than 10 consumers have encountered the situation.

Miss Liu said that she also bought a car at this BMW 4S store, with a total of more than 400,000 yuan, and now she has come to the 4S store 6-7 times without mentioning the car. What worries her even more is that when she asks the head of the 4S store on the phone how to solve the problem, the other person is always "missing".

According to the car purchase contract, if the 4S store is unable to deliver the vehicle in time in accordance with the contract, it shall pay the late payment penalty of 5/10000 per day.

The car owner and the media came to this Foshan treasure to run the BMW 4S store for negotiation and found that the person in charge could not be found. Among them, the office on the third floor has been empty, there is only one exhibition car left in the car showroom on the second floor, and there are only a few staff in the area on the first floor. They all say that they are grass-roots employees and do not have the right to handle customer refunds.

It is understood that in the car owner waiting process, 4S store manager Zhao appeared in the store, but the other side refused to answer any questions and directly left.

In response to this matter, some lawyers believe that the 4S store did not deliver the cars to the car owners as scheduled, and mortgaged the car certificates to the corresponding financial institutions without authorization, which itself is a serious breach of contract, and 4S stores should be held responsible for breach of contract. The corresponding purchasers should recover the 4S store by legal means in time.

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