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Mr. Song from Weifang, Shandong Province, bought a Roewe car because of the function of "mobile phone remote control to open the door", but recent events have annoyed him and scared him.

According to Mr. Song, the Roewe car was purchased from Shandong Longshun good car Exchange Co., Ltd. in August 188. the door can be opened or closed remotely by mobile phone, and the key can be placed in the car, which is very convenient to use.

Mr. Song said that when he took the child out shopping on the afternoon of July 1, the child stayed in the car and came back to find that the car door could not be opened with his cell phone. According to the remote vehicle control information provided by Mr. Song: "the execution of your remote control order to unlock the door failed, the reason for the failure: the execution of the remote control instruction failed, please confirm whether the vehicle parking area network is normal." but Mr. Song denied that there was no network abnormality when the car was parked on the road.

Mr. Song also called after-sale, but the after-sale side could not solve it. As the temperature was particularly high at more than two o'clock in the afternoon, the child stayed in the car for more than half an hour, so Mr. Song had no choice but to smash the glass of the car.

So how can the "mobile phone remote control door" function malfunction? The director of the 4S shop workshop said that the reply given by the manufacturer may be that the remote control instructions failed because the remote control system in the car was not upgraded, and the system returned to normal after upgrading.

The malfunction of the "mobile phone remote control door" function was solved, but Mr. Song hoped that the 4S store could pay for the smashed front windshield because he contacted the staff of the 4S store at that time, and when the other party could not solve the problem, he could only break the glass by driving, and if there was no problem with the function, he would not take the initiative to smash the glass.

As for Mr. Song's request for compensation for car glass, Mr. Sun, the after-sales manager of the 4S store, said that this is a personal behavior, not caused by quality problems, so it can not meet Mr. Song's requirements.

Mr. Song also took out the information about the failure of the remote control to unlock the door command, and said that he found on the Internet that more than one of his cars had the problem of zebra intelligence system failure. In March this year, many Roewe and Chase owners were caught because of the failure of the zebra intelligence system. In this regard, the 4S store after-sales manager said it will be reported to the company to deal with.

Some netizens said that the quality of the car is not good, but there are many gaudy functions. However, more netizens complain about the father's behavior. In such hot weather, you can leave your child alone in the car. Reflect on your own problems before complaining about the car brand.

It is understood that the frequent occurrence in recent months or being trapped in the car eventually led to tragic events, car owners take their children out must not leave their children in the car to avoid tragedies.

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