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Wuling responded to the frequent failures of Baojun gearbox: some users have reached an agreement with the manufacturer.

2024-09-08 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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AutoBeta(AutoBeta.net)07/17 Report--

On July 16, the 315 party of CCTV exposed the problem that Baojun 560 gearbox was repaired many times but still could not solve the problem. Several car owners said that after buying Baojun 560, there were frequent gearbox failures, including stall and abnormal noise. After the manufacturer recalled and repaired, the problem of the newly replaced gearbox still exists, and the maintenance carried out by the 4S store is only "covering the ear and stealing the bell", which can not completely solve the problem. Once the warranty period is exceeded, the car owner has to pay for maintenance out of his own pocket, the safety problem has not been solved and there is no way to complain.

Wuling issued a statement on its official Wechat platform on July 17, saying that Baojun 560 and related gearbox products had nothing to do with Wuling. The gearbox products involved in the above models are not produced and supplied by Wuling Motors and its affiliated enterprises, the statement said. Thank you for your long-term attention and support to Wuling Motors, and will, as always, ensure quality, pay attention to production and manage the company attentively. Repay investors and friends for their concern for Wuling Motor. Ask the vast number of investor friends and media friends to check carefully and avoid publishing false and wrong information.

In addition, SAIC GM Wuling also revealed the latest progress of the incident, which was a user complaint caused by the failure of Baojun's 560 DCT 1.5T gearbox. Some users' feedback in the CCTV 3.15 evening report has been agreed through communication and consultation.

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In fact, the gearbox failure of Baojun 560 is nothing new. Baojun has previously conducted two recalls because of gearbox problems: the first recall totaled 12485 models with AMT gearboxes, and the second recall totaled 19680 models with DCT gearboxes. It is not a big deal for manufacturers to issue recalls, but what is puzzling is that the reasons behind the two recalls are basically the same, both because the gearbox may automatically jump into neutral and cause power outage. especially in the high-speed driving process, there are great safety risks.

Due to frequent gearbox failures, Baojun 560 began to step off the altar, sales "fell endlessly", and finally officially stopped production and sales in March 2018. As for why there are still a large number of car owners complain about the fault of Baojun 560 gearbox, either the manufacturers themselves can not solve the problem, or the manufacturers and 4S stores do not pay attention to solve the problem.

Judging from the report of CCTV's 315 gala this year, both situations exist. Car owners found that Baojun 560 gearbox failure then went to 4S store for maintenance, 4S store the most direct way is to replace the gearbox, but can not solve the gearbox problem. Subsequently, SAIC GM Wuling issued a recall, gearbox failure is still unable to solve, and even manufacturers and 4S stores "kick the ball" way to shirk responsibility.

The annual CCTV 315 gala is regarded as the "demon mirror" of major enterprises, so it will become the focus of social attention at this time of year. With the rapid development of the automobile industry in recent years, automobile enterprises have also been the "regular guests" of the 315 party.

In addition to the frequent failures of Baojun's gearbox this year, Volkswagen's DSG gearbox setback in 2013, fake fuel consumption of seahorse cars in 2014, overhaul of 4S stores in 2015 and reverse gear failure of Land Rover were all exposed in 315 nights, and sales of these brands were also affected in the short term after they were exposed.

For SAIC GM Wuling, fortunately, the name is a model that has stopped production and sale, which has a very limited impact on product sales, and of course, it does not rule out the possibility that consumers will shift their focus to other models.

According to the latest comprehensive sales statistics of the China Automobile Circulation Association, SAIC GM Wuling sold 305434 vehicles in the first half of the year, down 39.4% from the same period last year. There are signs that SAIC GM Wuling seems to be getting farther and farther away from the glory of the "auto company with annual sales of 2 million vehicles".

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