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Volvo owners delayed to pick up the car after the down payment, and the delivery of the new car was not only repeatedly delayed by the 4S store, but also found that the 4S store was an unauthorized store. Mr. Lin of Fuzhou recently bought a XC60 at the Volvo 4S store. After the down payment, he agreed to pick up the car within 20 days. As a result, a month passed.

Mr. Lin told the media that he bought a Volvo XC60 at Dingwo 4S store in Jinan District on June 15, totaling 330000 yuan after tax, including a down payment of 175500 yuan and a loan of 116000 yuan. At first, Mr. Lin thought there was a problem with the loan, but after understanding it, it was not the problem with the loan.

During this period, Mr. Lin also found the 4S store for consultation and learned that it was because the head office of the store had a financial problem and received the down payment of the consumers to the company for financial relief, so he was unable to hand over the consumers' money to the bank for vehicle release.

According to Mr. Lin, the car was agreed to pick up the car in early July, but it has been towed until now. Now the vehicle insurance is in effect, but the car is still unable to pick up the car.

In addition, Mr. Lin also found that the Volvo 4S store was not authorized by the manufacturer. According to the authorization information, the 4S store expired on June 30. In this regard, these conditions make Mr. Lin very confused and worried.

In order to understand the situation, the media and Mr. Lin came to the Dingwo 4S store in Jinan District, Fuzhou. the account manager also admitted that there was a cash flow problem in the store at present, which led to the extension of consumer vehicle delivery. At the same time, Manager Zhu also mentioned that the company will not close down at present, and the unauthorized situation of the 4S store is because the current authorization period in the store has expired, and the company is considering various aspects to decide whether to extend the authorization.

However, the company's funds have gradually returned to normal, and Mr. Lin's vehicle release shop is also being processed. The store here has also promised Mr. Lin's new request that if it is not mentioned by Mr. Lin in July, the store will refund the down payment. Up to the deadline, Mr. Lin has successfully mentioned the vehicle, and it is expected that the vehicle will be licensed next week.

In fact, the situation of the 4S store affected by the epidemic is also a microcosm of many domestic car dealers, but with the gradual recovery of the domestic automobile market, some powerful dealers will also tide over the difficulties. for some dealers with poor sales or fall down from then on, consumers might as well learn more from the dealers before buying cars, in case they face some doubts in the process of buying cars. And their own rights and interests have been damaged.

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