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With the improvement of automobile intelligent network connection technology, the functions of car keys are more and more, which brings a lot of convenience to car owners. However, Mr. Cao from Hangzhou recently reported to the media that in order to facilitate the purchase of a BMW X1 smart key in Taobao store last year, he unexpectedly invited a locksmith to open the lock twice. What on earth is going on?

It is understood that Mr. Cao's smart key was bought on Taobao last November for 4800 yuan. This smart key can turn on the air conditioner in the car in advance and automatically lock the door after carrying the key away. After matching, this smart key can also be used normally, and Mr. Cao is also very satisfied.

But there are times when this smart key doesn't work. Once, when Mr. Cao drove his car to the car wash, he was asked to leave the car keys, so Mr. Cao left the car keys in the car. Unexpectedly, although the keys were left in the car, the door was automatically unlocked. Mr. Cao did not have a mechanical spare key with him at that time, so he asked a locksmith to come and unlock it.

Afterwards, Mr. Cao contacted Taobao customer service on the matter, and the other party sent Mr. Cao an APP, saying that if this happens next time, you can use APP to control the car door to unlock.

However, recently, because of carelessness, Mr. Cao put both the smart key and the mechanical key in the car, and the door was automatically unlocked again, unable to enter the car. Mr. Cao took out his mobile phone and was ready to start with APP, only to find that APP could not open the lock. Because the situation was tense at that time, Mr. Cao hurried to work, so he once again invited a locksmith to help open the lock.

Mr. Cao once again found the customer service, customer service staff said the first APP link to the wrong, so re-sent a new link. After testing, Mr. Cao can use APP to unlock the car door again, and said he will continue to use the smart key.

But Mr. Cao made a request that the shop would reimburse the cost of opening the lock twice. Mr. Cao believes that the key is in the car and the door should not be locked automatically, which is due to the fault of the key.

The person in charge of Taobao store said that this is the first time that Mr. Cao has seen the situation, and this has not happened before, probably because only the key is automatically unlocked due to electromagnetic signal interference, and the cause of the failure will be investigated in the case of automatic unlocking. At the same time, a satisfactory answer will be given to Mr. Cao's request.

Originally, I bought the smart key to save my mind, but I didn't expect that so many things happened, which brought a lot of trouble instead. However, some netizens said that the key of the original factory is not used, but the key of the deputy factory must be used. isn't there a hole? Some netizens said that the owner of the car carelessly put the car keys in the car, which had nothing to do with the shop.

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