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The newly bought Martha turned off three times on the highway and 67 faults were detected.

2024-09-08 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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AutoBeta(AutoBeta.net)08/09 Report--

Wuhan's Ms. Jin reflected to the media that she had just mentioned less than 20 days of Maserati actually stopped and flameout many times at high speed. In addition, there were 67 faults in the car. Ms. Jin asked 4S shop to pick up the car and change the car.

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According to Ms. Jin, her Maserati Ghibli was picked up from Wuhan Hengxin Zhongyi Maserati 4S store on July 14 this year for nearly 900,000 yuan. On July 26, Ms. Jin drove the Martha on her way back to Wuhan at Yichang Expressway, when the car suddenly gave an oil alarm, and then the vehicle stalled and lost power. After emergency parking, Ms. Jin tried several times to start the ignition but failed. Ms. Jin had no choice but to contact 4S shop. Under the guidance of 4S shop, the vehicle restarted successfully, but the fault light was still always on. 4S shop agreed with Ms. Jin that on August 2, when Ms. Jin came to the store to receive the new car cushion and stick the glass explosion-proof film, the fault would be eliminated.

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August 1,, Ms. Jin driving back to Wuhan on the way again flameout parking situation, At that time the same car friends introduced, The car is still automatic flameout power loss, Stopped for a period of time successfully restarted, But the dashboard shows oil tank, Wiper failure, On the dashboard appeared a number of red light failure alarm, Air conditioning system also can not operate. After driving 5-8km, Martha again flameout situation, no matter how can not start, the dashboard displays a number of high temperature alarms, Ms. Jin immediately called the trailer for rescue.

Ms. King was puzzled by the flameout of the newly bought Martha on the highway. On August 2, Ms. Jin's Martha was towed to the maintenance workshop of 4S shop. On the same day, 67 faults were found when the car was tested in the store.

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As many as 67 faults surprised Ms. Jin and put forward the request for car replacement to 4S shop, but 4S shop did not agree, indicating that the reason should be found after dismantling the car. After negotiation, both parties did not reach an agreement.

After the vehicle has problems, it is temporarily handed over to 4S shop for safekeeping. Ms. Jin signed a service power of attorney with 4S shop. It clearly states that "the vehicle cannot be started, and it is prohibited to dismantle and inspect without the consent of the customer." On August 8, Ms. Jin came to the 4S shop and found that there were many traces of screws being screwed, the main parts were the engine compartment and its bottom, and she questioned it on the spot. The technical manager of 4S shop admitted that "because the manufacturer needed BOL technical report, it did remove 6 screws of the engine lower guard plate."

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The general manager of 4S shop said that 4S shop has been negotiating with the owner, need to disassemble the car to find out the cause of the fault, if it meets the "car change" replacement standard must be replaced. The after-sales manager of 4S shop said that the vehicle had two failures, one was that the vehicle had problems before leaving the factory, and the other was that the owner broke the engine belt when the stone entered during driving. As for the 67 faults detected by the computer, the store's reply to Ms. Jin was caused by the loss of electricity in the vehicle, and there was no serious problem. As for the subsequent handling of this car, 4S shop said it would actively communicate and negotiate, hoping to give Ms. Jin a satisfactory answer.

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