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The new Audi car trembled 50 meters out of the 4S store. The 4S store admitted that there was something wrong with the gearbox clutch, and the owner suspected that the 4S store had sold him the problematic car, so he asked to return the car, but it was rejected by the 4S store.

On July 30th, Mr. Tang spent 180000 yuan on an Audi Q2L at the Jinao 4S store in Zhongsheng, Zhejiang Province. however, as soon as the new car left the door of the 4S store, Mr. Tang found that the car trembled violently in the process of deceleration. Mr. Tang didn't pay attention to it. When he reluctantly drove the car back home, the car jitter was even more serious.

After finding the problem, Mr. Tang immediately drove the car back to the 4S store. After testing in the 4S store, it was confirmed that there was something wrong with the gearbox clutch. The solution was maintenance, but Mr. Tang could not accept it.

Mr. Tang said that there was a quality problem when the car was less than 50 meters from the 4S store. From the standpoint of consumers, there must be something wrong with the car when it left the factory and when the 4S store was tested. They sold me a car with serious quality problems.

In response to the problem of the car, the after-sales manager of the 4S store said: the car is also made up of thousands of parts, and at present, it is really the quality of the clutch.

The 4S store admitted that there was a quality problem with the clutch, and the solution was to replace the clutch, but Mr. Tang did not agree with such a solution and asked the 4S store or the manufacturer to return the car. According to the Zhejiang version of the "New Elimination Law", if there are quality problems with the main parts of the automobile engine and gearbox within 60 days or 3000 kilometers, the whole car can be replaced or returned and the loss can be compensated.

4S store after-sales manager said that the manufacturer feedback clutch functionality is not affected, including the car can now drive normally, relatively speaking, comfort will have a certain impact, so that it can not meet the requirements of returning and changing cars.

As to whether Mr. Tang's car meets the requirements of returning and changing cars, some automobile experts say that Mr. Tang's car can be returned and exchanged, which has nothing to do with the loss of functionality. In the end, Mr. Tang decided to safeguard his rights through judicial channels, and we will continue to pay attention to it.

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