AutoBeta(AutoBeta.net)08/21 Report--

Last November, Ms. Xu spent 500,000 yuan to buy a Mercedes E300. Last month, Xu was driving the Mercedes E300 at high speed when the speed suddenly dropped from 120 to 60, scaring Xu into a cold sweat.

According to Ms. Xu, the speed quickly dropped from 120 yards to 60 yards. At that time, all the fault lights were lit instantly, during which the shaking was violent. Ms. Xu parked her car in the emergency lane. After restarting, the speed could only reach 60 yards at most. Ms. Xu randomly found a 4S shop in the local area. After the other party detected it, she did not find the cause of the fault. After the 4S shop eliminated the fault code, Ms. Xu drove the car back.

What Ms. Xu did not expect was that the same problem appeared again after half a month. Also at high speed, also in the overtaking lane, the speed also dropped to 60 mph in an instant, and after restarting, the speed was below 80 mph. This time, the jitter was more intense than the last time.

Half a month in the high-speed encounter twice slow down, Ms. Xu realized the seriousness of the problem, will drive the car to the original car Zhejiang Xinghang Benz 4S shop. After testing, 4S shop found that all four cylinder lines were damaged, one of which was completely broken. 4S shop initially thought that it was bitten by some animal.

4S shop said, Ms. Xu this car before and after two sudden deceleration, In fact is the phenomenon of cylinder shortage, At present can be determined that the phenomenon of cylinder shortage and four cylinder line damage related, And for the cylinder line surface damage marks, 4S shop said is not a quality problem, So maintenance costs need to be borne by Ms. Xu.

For the 4S shop statement, Ms. Xu expressed disapproval. Ms. Xu thinks that if it is bitten by small animals, the fracture is also irregular, but now it seems that the fracture is spliced together and the bite is very close, so it is judged that the broken cylinder line is not bitten by small animals.

For Ms. Xu's statement, 4S shop responded that the broken cylinder line was accidentally broken by the staff during the inspection process, when the leather surface had been damaged, but 4S shop did not show valid evidence to support this view.

It is understood that the cost of replacing the four cylinder lines is about 600 yuan. After coordination between the two parties, the 4S shop said that it can bear the maintenance cost for the sake of user care and give the main components an extended warranty for one year. In this regard, Ms. Xu said that maintenance costs are not the main problem, I hope 4S shop can eliminate the fault. At present, the two sides are still in further coordination.

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