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It is a happy thing for consumers to mention a new car, but something happens before the delivery of the new car is completed, which is difficult for every consumer to accept. A few days ago, the owner of a Mercedes-Benz in Hangzhou bought an E-sedan, but the car was scraped before the keys were obtained, resulting in a dispute between the two sides over the division of responsibilities.

It is understood that this is an imported Mercedes-Benz E260 ordered by Mr. Li of Zhejiang in Hangzhou in August this year, with a naked car selling for nearly 490000 yuan. In order to help the sales complete the assessment business, Mr. Li chose 100000 yuan as the loan, and when he went to pick up the car, the car could not be taken away because the loan had not yet been made.

However, the store said that the loan for the vehicle might be successfully completed later in the day. Unexpectedly, about an hour after Mr. Li left the office, he was told that the vehicle was damaged.

According to video surveillance, when Mr. Li's white E260 was parked in the middle of the square, it was accidentally scratched by a red flag car while turning right out of the garage, causing damage to the vehicle. In this regard, Mr. Li believes that the vehicles to be delivered should not be parked with social vehicles, let alone in the driveway. Said that the 4S store should take full responsibility and make a request to change cars.

However, the decision was rejected by the 4S store. Yang, manager of the Hangzhou Zhongshengxing Mercedes-Benz 4S store, said that the car was parked in the area where they wanted to deliver the vehicle, so the vehicle could only be repaired and compensated. But Mr. Li does not agree that, in his opinion, the 4S store should be mainly responsible for the vehicles before the delivery is completed.

At the same time, for the vehicle delivery situation, the manager Yang also said that the current contract, temporary license and insurance policy are all out, and the ownership is owned by Mr. Li. However, when Mr. Li asked why the keys could not be delivered, the manager said that all the vehicles could not be delivered because part of the money had not yet arrived. As for the follow-up treatment, the two sides are still negotiating.

Although the damage to the vehicle is not serious, it is a matter of concern to consumers. And for this matter, many netizens also expressed support for the request of the car owner.

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