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According to media reports, Mr. Fang suddenly lay down while driving Tesla, and there was something wrong with picking up the car for a month. Mr. Fang asked Tesla to change the car, but Tesla asked Mr. Fang to compensate him for depreciation of about 10, 000 yuan.

Mr. Fang's Tesla Model 3 was bought at Hangzhou Xiaoshan experience Center in Tesla in mid-August at a ticket price of 344050 yuan. Mr. Fang said that when driving the Tesla Model 3 at a traffic light intersection on Sept. 12, the car suddenly stopped moving under normal driving, and Mr. Fang could not drive normally after several restarts.

Judging from the photos provided by Mr. Fang, the car showed that "the car was shutting down" and "undrivable". Finally, Tesla called a trailer to pull Model 3 to the experience center, the initial detection is that the motor on a reverse failure, but the exact reason is unknown.

There was something wrong with the car after only a month of driving, and Mr. Fang thought of changing the car. According to Mr. Fang's description, Tesla agreed to change the car, but had to charge a damage fee of more than 10, 000 yuan, on the grounds that the wheels were worn in two places and the car body was painted in three places.

Mr. Fang said he could not accept Tesla's request. Mr. Fang said that paint does exist on the body, but it is a very small part. There is also wear and tear on the hub, but I learned from some original accessories that the loss fee proposed by Tesla is more expensive than the replacement, so I can't accept Tesla's request.

In addition, Mr. Fang believes that he meets the conditions for returning and changing cars. According to a Tesla notice provided by Mr. Fang, "if your Tesla vehicle has been registered in your personal name and has never been used for profit, during the warranty period of 60 days from the date of invoice or driving mileage of 3000 km (whichever comes first), if the steering or braking system fails or the car body is cracked, Tesla will replace the vehicle free of charge or accept a return."

Tesla Hangzhou Xiaoshan experience Center staff said that the issue of Mr. Fang compensating for depreciation fees to change cars is still being communicated. Later, Mr. Fang feedback, after consultation, Tesla initially agreed to change cars free of charge.

At this point, Mr. Fang's problem has also been solved. In terms of this incident, not to mention the matter of "lying in the nest" on Tesla's road, Tesla originally set the standard of free return and replacement of cars, why do car owners still have to compensate for more than 10, 000 depreciation fees if they meet the requirements of returning and changing cars? some netizens said, "if the media does not expose it," did the car owner get more than 10, 000 yuan? "

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