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Tesla, as the best-selling electric car brand in the global market, is also because of its intelligent technology in the leading industry. For this reason, Tesla suffered system outages all over the world. A few days ago, Tesla suffered a global network outage to many of his models, intranets and new energy products.

According to foreign media Electrek, on the morning of Wednesday, September 23, US Eastern time, Tesla's internal system was inexplicably paralyzed, resulting in a shutdown of the internal system, unable to access customer connection functions, and its staff were unable to handle internal delivery and orders.

According to a number of Tesla car owners, due to the network outage, the system cannot connect to the car through the mobile application, although the car owner can still open and use the car through the Bluetooth connection, but most car owners are used to using the application as the car key, which brings inconvenience.

To make matters worse, some netizens asked for help on Twitter, saying that they happened to be locked out of the Model 3 car at a super charging pile in a desert. Tesla App could not connect to the car and had been calling the emergency road rescue number for almost two hours.

It is worth noting that network outages have also occurred in Tesla's energy products, including Tesla Solar and Powerwall (Tesla's main home battery), where users are unable to monitor the operation of their systems.

In addition, judging from the Tesla owners' hot map of Tesla's network outage, most of the car owners who suffered network outages came from cities such as San Francisco, Boston, New York and Chicago in the United States. For example, car owners in the United Kingdom, Germany and Russia in Europe have similar problems.

In response, some users asked Musk about the network outage and system outage on the social platform, but Tesla did not respond. According to sources, as of 11:35 US Eastern time on Wednesday, some Tesla cars had begun to restore connections. However, Tesla did not respond to the network outage and the reasons for the system outage.

In fact, this is not the first time Tesla has experienced a system failure, but this global network outage is relatively rare.

In May this year, Tesla caused the APP to collapse due to the expiration of his certificate, resulting in many Tesla car owners having problems on the way. According to a number of Tesla car owners, the Tesla APP used on their mobile phones suddenly suffered a large downtime, resulting in a "stop" of almost the navigation and positioning of the vehicle system, vehicle information of the dashboard, lights and central control screen, in addition to the non-intelligently operated steering wheel, which is almost blind, and the situation is very critical.

As for the solution, Tesla only said that if an emergency connection is needed, the mobile phone can be temporarily set to May 11. Obviously, Truss did not realize the seriousness of the situation, after all, as a car on the road, in any unwitting state, anything that happens will endanger the life of the owner.

Although Tesla is a pioneer of smart cars, he should also put the safety of car owners in the first place, explain the causes of the failure in a responsible manner, and improve it. Instead of often giving the method of "mending after the sheep has been lost" when the incident occurs.

Perhaps it is because of the global network outage that Tesla suffered, and the day before Tesla released the new battery results that were not as expected. As a result, Tesla's share price plunged sharply on Wednesday morning, closing down 10.34% at $380.36, wiping out $40.9 billion (278.4 billion yuan) in market value.

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