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Ms. Chai in Hangzhou has a Maserati sports car, which was sent for repair in an accident some time ago. The 4S store charged the price of new parts, but replaced her with second-hand parts. What's wrong with it?

According to media reports, Ms. Chai's Maserati GT sports car costs 2.8 million yuan on arrival. On August 8 this year, the car had an accident in the underground garage, with scratches on the left front leaf plate and damage to the left headlights. According to the damage determined by the insurance company, the maintenance cost of this Maserati is close to 150000 yuan. In theory, Ms. Chai only needs to wait for the 4S store to repair the car, but it is not as simple as Ms. Chai imagined.

On the eve of the National Day, Ms. Chai saw her car repaired for more than a month, but she always felt that something was wrong. Finally, after comparison, it is found that the new parts are not as new as the normal parts, is it possible that the parts changed to the car in the 4S store are old?

From the photo, scratches can be clearly seen on the edge of the replaced left front headlamp, the left front grille is obviously missing, and the plastic parts of the middle net are covered with traces of glue. The maintenance list issued by the 4S store clearly states that it cost nearly 150000 yuan. Is such a part worth 150000 yuan? Ms. Chai questioned this and thought that the 4S store was inferior.

Ms. Chai said that the car was originally in an accident in Hangzhou, but they towed the car to Suzhou 4S store to be repaired, saying that there was a channel over there and that the parts would arrive faster. After discovering this situation, Ms. Chai found the Suzhou Yijun 4S store, and the other party also admitted to using the dismantling parts.

Ms. Chai believes that the repair list is the price of new parts, and the shoddy quality of the 4S store is fraudulent. However, the Suzhou 4S store disagrees with Ms. Chai's statement, explaining that "this person wants to take a 35-point kickback, they are just following the rules."

Ms. Chai said that "this person" is the person in charge of an auto repair shop in Hangzhou who is surnamed Yuan and knows himself. After the car accident, this Mr. Yuan operated everything from insurance to Suzhou maintenance. However, Mr. Yuan said that he was just a repairman, and the whole thing had nothing to do with him.

With regard to the maintenance of replaced second-hand parts, Manager Tang, head of Suzhou 4S store, said that the parts installed in Ms. Chai's car were indeed dismantled parts, and they were installed according to the requirements of the delivery person, because they had not met Ms. Chai and had to listen to the driver.

Ms. Chai believes that the behavior of the 4S store has been suspected of fraud, but the 4S store does not agree with Ms. Chai, saying that "Ms. Chai's car has not been completely repaired. It was Mr. Yuan, the car delivery man, who said that he would take the car to transfer and take it away." they can only simply deal with it. "

Ms. Chai retorted on the spot and provided a recording of a phone call she had with Manager Tang. In this recording, Manager Tang said personally that the car had been repaired, contrary to the explanation given to the reporter above.

For the rebate, 4S store manager Tang said that "there is no such thing." Ms. Chai took out another recording, and in this recording, Manager Tang could be clearly heard mentioning 35 kickbacks.

The maintenance cost is nearly 150000 yuan, and the rebate of 35% is 50, 000 yuan. So does this 35% rebate exist? Who did you give it to? Mr. Yuan, the repairman, did not give a positive response in an interview with the media.

In the course of negotiation, the 4S store proposed to replace Maserati's second-hand parts with new ones from the original factory. Ms. Chai believes that Mr. Yuan colluded with the 4S store to cheat her and her car in order to get 35% of the maintenance fee. At present, Ms. Chai's request is no longer to replace the second-hand parts with new ones from the original factory. She has filed a lawsuit with the court, and her claim is "return one for three." We will continue to pay attention to the follow-up progress.

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