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Recently, a number of 4S stores under Zhengtong Automobile Group have been in trouble for six consecutive times. Due to the fund problem of the headquarters, 4S stores cannot redeem cars from banks and deliver them to consumers, nor can they handle refunds for consumers. Therefore, many consumers complain. In this case, Haikou a luxury car 4S shop has also been exposed, the local market supervision administration to the vast number of consumers issued a consumption warning_this 4S shop has risks, car purchase should be cautious.

It is understood that since July this year alone, there have been a number of consumers six consecutive complaints reflect, in Hainan Zhongqi South Automobile Sales Service Co., Ltd. after buying a car, to the agreed time can not pick up the car, also can not refund money. In desperation, a number of consumers have complained to the local market supervision authority. Finally, this luxury car 4S shop was publicized.

It is learned from the website of Haikou City Market Supervision Administration Bureau that the High-tech Development Zone Branch of the Bureau officially issued consumption warning. After investigation by law enforcement personnel, Hainan Zhongqi South 4S Store is located in High-tech Automobile Plaza, Nanhai Avenue, High-tech Zone, Haikou City. Its main business entity is Hainan Zhongqi South Automobile Sales Service Co., Ltd., mainly engaged in the sales of "Land Rover" and "Jaguar" brand cars, and is a subsidiary of China Zhengtong Automobile Service Holding Co., Ltd.(Zhengtong Automobile Group).

The financial work of Hainan Zhongqi South 4S Store is uniformly managed by Zhengtong Automobile Group. The law enforcement personnel find that the funds in the main account of the 4S Store will be automatically transferred to the account of Zhengtong Automobile Group every afternoon by transferring the bank flow of the 4S Store. Due to the tight capital chain of Zhengtong Automobile Group, the redemption money cannot be transferred to the 4S Store on schedule, resulting in that the 4S Store cannot deliver the car redemption from the bank to the consumer, nor can it handle refund for the consumer.

In view of the business risks of the 4S shop and the damage to the legitimate rights and interests of consumers, the bureau specially issued a consumption warning to the vast number of car buyers in Hainan, and carefully ordered "Land Rover" and "Jaguar" cars from the 4S shop in the near future, in case of overdue delivery of cars or failure to return cars on time. For the citizens who have already had consumption disputes, the bureau suggests that a civil lawsuit be filed with the court of the jurisdiction where the 4S shop is located according to the way the contract dispute is handled.

Many consumers have been unable to pick up their cars after buying cars, and it is not known when they can pick up their cars. According to Nanhai net and other media reports, In the middle of May this year, Haikou Mr. Wen in Hainan Zhongqi South 4S shop car purchase, After paying more than 1.4 million yuan all car money, To the agreed time to pick up the car was told, The car has been parked in the 4S shop exhibition hall, But can not pick up the car, And ask for full refund, But was told that the company account has no money. At the end of July, the staff of the 4S shop responded that due to the problem of capital turnover at the headquarters of the company, the vehicle certificate could not be redeemed in the bank, and the time to pick up the car needed to be delayed. So far, Mr. Wen has not been able to pick up the car.

The same thing happens to many other consumers.

Since the beginning of this year, many 4S stores under Zhengtong Automobile Group have problems for six consecutive times, making it difficult for consumers to pick up cars and refund them.

At the end of September, Ms. Li, a citizen, reflected to the media that she paid full price to buy a car at a China Automobile South Jaguar Land Rover 4S store in Guangzhou, and it has not been mentioned for more than two months. Dozens of people also encountered it.

In addition, Jingmen Baoze BMW 4S Store under Zhengtong Automobile Group has been unable to pick up the car after the consumer paid the full amount. The 4S store delayed again and again. Finally, under the complaint of many consumers, the local consumer committee issued a consumption risk warning to consumers in the whole city in September_cautious transaction behavior with Jingmen BMW 4S Store. After continuous media exposure, Wuhan Zhengtong Group, the parent company of Jingmen BMW 4S Store, has fulfilled its promise to deliver all vehicles in arrears to consumers.

In addition, Zhengtong Automobile Group, including Foshan Baoyun BMW 4S Store, Foshan Dingbaoxing BMW 4S Store, Guangdong Zhongqi South Volvo 4S Store, and a number of its Zhongqi South 4S stores, have been exposed to the problem of unable to deliver vehicles.

Zhengtong Automobile is a 4S shop group mainly engaged in luxury brands in China. The company was listed on Hong Kong Stock Exchange in 2010 and is the first luxury automobile dealer group listed in China Hong Kong. Zhengtong Automobile once staged "Snake Swallowing Elephant" in 2011, acquiring Shenzhen Zhongqi South Investment Group Co., Ltd., twice its scale, for 5.5 billion yuan, which is famous in the industry. According to the performance report for the first half of 2020, Zhengtong Automobile lost 1.365 billion yuan, and 127 4S stores have been opened at present.

Zhengtong Automobile Group is in trouble, perhaps more due to its own reasons. Some insiders believe that many automobile groups are paying for mistakes such as "poor employment, low management ability and low risk resistance ability, mania and arrogance", and finally fall to the reshuffle stage of selling assets wildly. Another industry insider said,"These all send a clear signal to the auto industry investors: Avoid blind expansion and maintain good liquidity, own strength is the key to solve the problem."

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