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A netizen named "Electric Lao Wang -" recently posted a video (currently invisible) on Weibo that his lover was driving Tesla Model 3 at the Chongwenmen intersection in Beijing when the car suddenly veered out of the lane to the right after passing the traffic light and the steering wheel could not turn, causing the car to rush onto the nearby bus stop and the guardrail was directly knocked off. In this accident, the Model 3 vehicle was seriously damaged and a traffic controller was hit and fractured.

The owner finally made it clear that he hoped Tesla would come out to explain the situation. Tesla quickly responded at the bottom of the original blog, saying, "I hope the owner will provide the frame number and contact information of the car, and start a follow-up investigation at the same time."

However, the video sent by the netizen caused doubts among netizens, and some netizens thought that the driver's distraction from playing with his mobile phone may have led to the accident. Of course, some netizens expressed support for car owners. "A series of car owners have exposed that the Model 3 is out of control. Is it all the driver's fault and there is nothing wrong with the vehicle?"

In response to the heated discussion among netizens, the car owner posted another Weibo yesterday afternoon, saying, "my lover's mobile phone is in the position of the water cup and bucket." There is no such thing as driving and playing with mobile phones. It just so happens that Beijing has activated the camera to shoot the driver's phone at the intersection. If there is such a camera at the Chongwenmen intersection, I hope it can be accessed and checked. " In addition, I really don't remember whether to turn on the AP and whether to brake, because my mind was blank at the time of the incident.

The owner made it clear, "I don't mean to throw off the pot, I just want to know what's going on." I just want to know the answers to two questions: one is why it is difficult to correct when there is a deviation in direction. The second is why the emergency braking function does not start when there are obstacles ahead.

The car owner said on Weibo last night that he had received a feedback call from Tesla's service center and talked in detail for more than 50 minutes. According to Tesla's background data: 1. AP was not used to assist driving at that time; 2. The steering wheel signal is normal (but there is no explanation as to why the steering wheel cannot be turned); 3. The guardrail is detected as an obstacle and there is an artificial active braking signal. However, the emergency brake is not involved (probably because the guardrail is determined to be a soft object).

Finally, the car owner said that he still hopes that the manufacturer can further find out the situation and let all Tesla car owners rest assured to drive. From the beginning to the end, I didn't want to throw away the pot or anything, but in the original intention of exploring why this happened.

In response to the incident, Tesla issued an official response saying that "after the exploration and data collation of the vehicle, the vehicle did not turn on the automatic driving function at the time of the accident." No system failure, including the steering system, was found until the collision occurred. We are assisting vehicle owners in handling vehicle maintenance and claims. "

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