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2024-11-22 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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Frequent problems with new cars are simply unacceptable to consumers, but protecting their rights to dealers or manufacturers is also a time-consuming and laborious process, and there may even be hopelessness in safeguarding their rights many times. Just like this, recently, some overseas Mercedes-Benz owners have encountered many failures in safeguarding their rights, so they directly burn their vehicles and quickly become popular on the Internet.
According to foreign media reports, a Russian Mercedes-Benz AMG owner had previously bought a Mercedes-AMG GT 63 S four-door coupe. However, after buying the new car, the vehicle broke down many times, and the vehicle was sent to the factory for maintenance more than 5 times, but it could not be repaired all the time. The dealer has not given any solution to the problem, and every time the dealer finds an excuse not to repair it, sometimes even leaving the car in the store for several weeks without any repair.
In a fit of anger, the Mercedes-Benz owner decided to express his dissatisfaction with the Mercedes-Benz dealer in his own way, parked the vehicle on a wide lawn and filled it with gasoline and set it on fire. At the same time, the car owner also filmed the whole process of burning the car and uploaded the website.
It is understood that the car owner is also a well-known blogger in Russia, some netizens think that the owner of the Mercedes-Benz AMG is suspected of hype, in addition to satirizing a Mercedes-Benz manufacturer, but also let his video hit all over the world.
Of course, for such behavior more reflects the dissatisfaction of car owners to solve after-sales problems of Mercedes-Benz manufacturers, through this extreme rights protection case to magnify Mercedes-Benz "negative" news, so as to affect Mercedes-Benz sales. However, as consumers, it is more important to protect their own interests in a reasonable and legal way.
It is reported that this Mercedes-Benz AMG GT, as a high-performance sports car under Mercedes-Benz, its naked car price in China is as high as 2.24 million yuan, and it is equipped with a 4.0T twin-turbocharged V8 engine, which can burst out 639 horsepower, matching a nine-gear double-clutch gearbox.
In fact, incidents of vehicle rights protection can be found everywhere, but Mercedes-Benz brand, as a global benchmark luxury brand, should not only reflect in terms of models or prices, but also give more services that luxury brands should have in terms of after-sales service. For example, Mercedes-Benz should do the same in the Chinese market, so as to reduce the "negative" effect of the brand and help the brand establish a good reputation.
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