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After the General Administration intervened in the investigation, Tesla recalled 30, 000 cars because of the quality risks of broken connecting rods and bolts, which had been repeatedly complained by users. It is worth noting that this recall is the largest recall ever conducted by Tesla in China. Tesla claimed a "voluntary" recall in China, but abroad he threw the pot at Chinese car owners, accusing them of improper use. This move caused strong dissatisfaction in the state media and issued a public criticism of Tesla.

On November 3, a commentary by the Xinhua News Agency attracted attention under the headline "Tesla's malicious dumping of the pot is unreasonable arrogance to Chinese consumers." The article pointed out that cars have been recalled in China, but Tesla does not admit it overseas, throwing away the usage habits of Chinese users and the pressure of regulators, this kind of unreasonable arrogance can not be used to.

In recent years, a number of Tesla "broken axis" and "off-axis" accidents have been exposed one after another, but Tesla has not responded to relevant questions, and under the defect investigation launched by the State Administration of Market Supervision and Administration, Tesla finally admitted the design defects and began to recall from now on. The official recall documents show that the models with design defects this time are the Model S and the Model X, and both the front and rear suspensions may have problems and break when subjected to large external shocks.

For example, in June 2019, Mr. Wang was driving a Model X in Xi'an when the vehicle suddenly "off the axle" and the ball head bolt of the right front wheel connecting rod broke out. Mr. Wang's red Model X was bought in March 2017 and costs more than 1.1 million for a naked car. There have also been a number of "broken shaft" accidents such as Tesla in China.

Although Tesla also decided to recall after the General Administration intervened in the investigation, Tesla denied the quality problem in response to the massive recall in the Chinese market abroad, blaming the problem on Chinese users' usage habits and regulatory pressure.

According to foreign media reports, in a letter from lawyer Tesla to NHTSA (US National Highway Traffic Safety Administration), he wrote, "China's State Market Supervision and Administration has asked us to launch a recall in the Chinese market, and Tesla can only choose to recall voluntarily, otherwise he will bear a heavy burden in the administrative process.

The letter also said: "Tesla did not find defects on the rear connecting rod of the front suspension or the connecting rod on the rear suspension, and the company believes that the root cause of the damage may be the abuse of the driver, such as the improper use of the latter. In addition, suspension damage is particularly serious in China. If the car owner has an abuse of load (such as roadside impact, serious pothole impact, etc.), the parts may be damaged, and the combined effects of previous abuse and subsequent loads may lead to immediate or delayed failure of the parts. "

Tesla's remarks have aroused heated discussion in China. Some netizens said, "to say the least, even if it is the use habits of domestic drivers, does this not mean that you have not done a good job of localization?"

Subsequently, the Xinhua News Agency article publicly criticized Tesla, saying that Tesla maliciously threw the pot is unreasonable arrogance to Chinese consumers.

It is said in the article that

This is the first time I have seen a strange thing about the recall of cars in China for many years, and this is the first time I have seen this kind of recall in China or in the United States. In the early years, due to the absence of recall regulations in China, there were cases in which manufacturers recalled abroad but did not recall in China.

Research on the recall announcement of the China Automobile recall Network, it is clear that the recall was carried out after the State Administration of Market Supervision and Administration launched a defect investigation. In other words, according to China's recall regulations, Chinese regulators launched a defect investigation in accordance with the procedure after receiving the relevant clues. Affected by the investigation, Tesla Automobile (Beijing) Co., Ltd. decided to take recall measures to eliminate safety risks. Cars have been recalled in China, but car companies do not admit it overseas, throwing away the usage habits of Chinese users and regulatory pressure, this kind of "Tesla arrogance" is not used to.

Article 15 of the regulations on the Administration of defective Automobile products stipulates that if the product quality supervision department under the State Council considers that there are defects in automobile products, it shall notify the producers to carry out the recall. If the producer considers that there is no defect in his automobile product, he may, within 15 working days from the date of receipt of the notice, raise an objection to the product quality supervision department under the State Council and provide supporting materials. The product quality supervision department under the State Council shall organize experts who have no interest with the producer to demonstrate the certification materials and, if necessary, conduct technical testing or appraisal of automobile products.

In other words, China's recall regulations leave room and procedures for automakers to challenge the identification of defects. If the manufacturer does not agree with the defect investigation results, they can raise objections through official channels and carry out relevant technical testing or identification in accordance with the procedures. Tesla's argument that Chinese regulators are putting pressure on him overseas is untenable. In other words, since the "pot-throwing incident" has been reported by the media, Chinese regulators should generously release detailed investigation evidence on Tesla-related vehicle defects, so that car owners at home and abroad know the truth. to see if it is "misused by Chinese users". At the same time, the relevant investigation information shall be communicated to the regulatory authorities of other countries that have an information cooperation mechanism. After all, for cars with defective roads, it can be dangerous to drive on the roads of any country.

Full text of Xinhua News Agency article

General Administration recall document

According to the data, Xinhua News Agency is China's national news agency, the statutory news regulatory agency, as well as the world's modern news agency.

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